Transportation Analyst I

Immediate need for a talented Transportation Analyst I. This is a 09 Months contract opportunity with long-term potential and is located in Charlotte, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID : 25-92127

Pay Range : $18 - $21 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

• Hybrid : Charlotte, NC | Remote on M& F; Required to be onsite Tues-Thurs from 8 am – 5 pm (with an hour built in for breaks)
• Is there a potential for overtime for this position? Yes
• Responsible for managing and contacting bulk customers to validate the accuracy of the order on file at the Transportation Management System (TMS) level before carrier tender, S / T location, contact information, bulk product, and quantity to be delivered, Meter or scale unload, etc., just to name a few of the order validation steps.
• Document all customer contacts according to the call script guidelines.
• Manage and perform all data updates in the Transportation Management System (TMS), followed by email updates to customer service.
• Work independently with or without direct supervision.
• Maintain order integrity by verifying all order information.
• Must be comfortable and courteous on the telephone.
• Work closely with the bulk control tower team and take directions.
• This role is heavy customer Service via emails, Teams chat, and phone calls.
• Must be able to solve problems quickly.
• This person will be working in a Transportation Management System (TMS) and MS Outlook daily to plan and execute loads, assign carriers, and track loads from pick-up to delivery.
• Candidates need to be able to demonstrate they are detail-oriented and able to apply training and learning to their daily work and output.
• Must be quick thinking, manage multiple priorities, efficient at follow-up, and fast acting.

Key Requirements and Technology Experience :

Our client is a leading Food and Beverage Manufacturing Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration

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