Talent.com
Regional Account Manager
Regional Account ManagerBrightSpring Health Services • Tulsa, OK, United States
Regional Account Manager

Regional Account Manager

BrightSpring Health Services • Tulsa, OK, United States
17 days ago
Job type
  • Full-time
Job description

Regional Account Manager

Job Locations

US-OK-OKLAHOMA CITY | US-OK-TULSA | US-AR-BENTONVILLE

ID

2025-177967

Line of Business

Amerita

Position Type

Full-Time

Our Company

Amerita

Overview

Amerita is looking for a high-level admission type person with exceptional customer service skills.

Using a balance of account management and direct telephone outreach, the primary responsibility of the Regional Account Manager (inside sales) position will be to develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Amerita products and services.

The Regional Account Manager will support the OK and AR sales team by acting as a single point of contact in assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met. In most cases this responsibility is carried out in coordination with a mirrored outside sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within prescriber offices settings.

The ideal person to fill this role is quick, accurate and pleasant. Their time will be in front of the computer with multiple monitors responding to new referrals. The candidate needs to be tech savvy. If they have been in Admissions and / or Healthcare, it is a plus. They will be using Aida, Aidin, Epic platforms.

This position is remote (work from home) but must reside in the Oklahoma City, Tulsa, or Bentonville, AR area.

Schedule : Monday - Friday, 8 : 00am - 5 : 00pm. There is potential for weekend rotation

We Offer

  • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
  • Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance
  • 401(k) Retirement Plan
  • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
  • Employee Discounts
  • Tuition Reimbursement
  • Paid Time Off & Holidays

Responsibilities

Seeks out opportunities for prescriber experience process improvement and collaborates with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals

  • Achieves designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads
  • Responsible for identifying, ranking, prospecting, and developing key specialty practices and business relationships in neurology, immunology, and GI accounts within targeted regional territory
  • Assists with sales escalations and communicates routinely with field sales representative partner about details impacting prescriber or patient experience
  • Supports education and delivery of key messages and product presentations within initiatives (i.e. Selling our Success communication, drug launches, Medicare changes, etc.) designed to ensure territory meets performance requirements
  • Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists
  • Documents and meticulously makes notations in each patient's profile and / or CRM regarding every update and aspect of a customer's / physician's care or needs
  • Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff
  • Obtains and manages prescriber communication preferences
  • Nurtures and manages prescriber relationships to improve loyalty, and retention
  • Utilizes RAMConnect Tool to ensure all account prescriptions are processed quickly and efficiently throughout the workflow process
  • Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication
  • Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable
  • Works collaboratively with sales to achieve monthly, quarterly, and annual sales goals
  • Qualifications

  • Associate degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy and / or healthcare
  • Bachelor's Degree desired
  • 2+ years' healthcare or customer service experience preferred. Familiar with specialty providers, clinic, and hospital communities desired
  • Team player willing to accept and promote organizational goals and function with minimal supervision.
  • Ability to respond to common inquiries or complaints from customers, employees, or senior management.
  • Self-motivated and results driven.
  • Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
  • Maintain HIPAA patient confidentiality.
  • Familiarity with general pharmacy terminology, brand, and generic names of medications preferred.
  • Understanding drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
  • Exceptional probing and consultative communication skills.
  • Proficient in data entry, verbal skills, computer skills and the ability to learn the department's software system including CRM.
  • About our Line of Business

    Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.

    Create a job alert for this search

    Regional Account Manager • Tulsa, OK, United States

    Related jobs
    Regional Sales Manager - Direct (AR, TN, MS, AL)

    Regional Sales Manager - Direct (AR, TN, MS, AL)

    Federal Signal • Tulsa, OK, US
    Full-time
    Regional Sales Manager - Direct (AR, TN, MS, AL).Requisition Number : REGIO005426.Arkansas, USA +2 more locations.Key Activities / Responsibilities : . Champion the direct sales effort in assigned territ...Show more
    Last updated: 23 days ago • Promoted
    Sales Representative - Bonuses and Travel Incentives

    Sales Representative - Bonuses and Travel Incentives

    Platinum Supplemental Insurance • Owasso, Oklahoma
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Regional Account Manager

    Regional Account Manager

    BrightSpring Health Services • Tulsa, OK, US
    Full-time
    Using a balance of account management and direct telephone outreach, the primary responsibility of the.OK and AR sales team by acting as a single point of contact in assisting the prescriber in eva...Show more
    Last updated: 15 days ago • Promoted
    Regional Sales Manager

    Regional Sales Manager

    Benco Dental • Tulsa, OK, United States
    Full-time
    Regional Sales Manager and Customer Advocate at Benco Dental.At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward.Please revie...Show more
    Last updated: 30+ days ago • Promoted
    OPS MANAGER

    OPS MANAGER

    The Muscogee Nation • Okmulgee, OK, US
    Full-time
    Network Operations Manager manages subordinate staff in the day-to-day performance of their jobs.Network Manager ensures that project / department milestones / goals are met and adhering to scheduled t...Show more
    Last updated: 8 days ago • Promoted
    Regional Sales Manager, Southwest Region

    Regional Sales Manager, Southwest Region

    Tempus • Tulsa, OK, US
    Full-time
    Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful ...Show more
    Last updated: 22 days ago • Promoted
    Regional Manager, Peer Connections - Southwest

    Regional Manager, Peer Connections - Southwest

    National Multiple Sclerosis Society • Tulsa, OK, United States
    Full-time
    The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society fun...Show more
    Last updated: 18 days ago • Promoted
    Account Manager, Named Oklahoma / Arkansas

    Account Manager, Named Oklahoma / Arkansas

    Presidio Networked Solutions, LLC • Tulsa, OK, United States
    Full-time
    Presidio, Where Teamwork and Innovation Shape the Future.AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next...Show more
    Last updated: 9 days ago • Promoted
    Strategic Account Manager 2 - Contractor

    Strategic Account Manager 2 - Contractor

    Panduit • Tulsa, OK, US
    Full-time
    At Panduit, we don't just offer a job we offer a career where your contributions directly impact our customers, the environment and our company's success. You'll have the opportunity to grow, innov...Show more
    Last updated: 22 days ago • Promoted
    Account Manager (BFSI)

    Account Manager (BFSI)

    Qualitest • Tulsa, OK, US
    Full-time
    Are you interested in working with the World's leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a differe...Show more
    Last updated: 23 days ago • Promoted
    Strategic Account Manager

    Strategic Account Manager

    IBM • Tulsa, OK, United States
    Full-time
    A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities...Show more
    Last updated: 11 days ago • Promoted
    Account Manager - Commercial Lines

    Account Manager - Commercial Lines

    Insurance Office of America • Tulsa, OK, US
    Full-time
    Title : Account Manager - Commercial Lines.Fully remote for EST / CST based candidates.Book Focus : Trucking, Transportation. Active P&C license & experience with commercial trucking or transportation a...Show more
    Last updated: 17 days ago
    Account Manager - Multifamily Properties

    Account Manager - Multifamily Properties

    Artisent Floors • Tulsa, OK, US
    Full-time
    Artisent Floors is a fast growing, full-service flooring company, and we’re looking for the right people to join our team. We work hard, collaborate closely, and find the right solutions to ma...Show more
    Last updated: 2 days ago • Promoted
    Account Manager

    Account Manager

    Wallace Finance • Glenpool, OK, United States
    Full-time +1
    We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, ...Show more
    Last updated: 10 days ago • Promoted
    Senior Account Manager

    Senior Account Manager

    Alera Group, Inc. • Tulsa, OK, United States
    Full-time
    Employee Benefits Health and Welfare team.This person must excel in providing the best-in-class service, while working collaboratively with the Account Managers, Executives and Consultants.Alera Gr...Show more
    Last updated: 9 days ago • Promoted
    Regional Sales Manager, Western Region

    Regional Sales Manager, Western Region

    Littelfuse • Tulsa, OK, US
    Full-time
    Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years.With its global headqu...Show more
    Last updated: 23 days ago • Promoted
    Account Manager

    Account Manager

    Zoetis • Tulsa, OK, US
    Full-time
    Account Manager, Us Petcare Division.We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory manag...Show more
    Last updated: 7 days ago • Promoted
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDash • Okmulgee, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 28 days ago • Promoted