Delivery Driver

Delivery Driver

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description : Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.

Core Competencies : Partnerships, Growth mindset, Results oriented, Customer focused, Professionalism.

Reporting Relations : Accountable and reports to : District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager. Positions that report to you : None.

Primary Duties and Responsibilities :

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Delivers products to customers, collects payment, and makes change for payment when necessary.
• Returns payments and beginning cash to store.
• Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities :

Knowledge, Skills, Abilities and Worker Characteristics :

Education and Experience :

No specific education required

Physical Requirements :

Working Conditions :

This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace / pressure to deliver product in a timely manner.

Equipment Used to Perform Job :

Delivery vehicle, telephone

Special Requirements :

Employees must possess a valid driver's license, with no DOT restrictions, and be 18 years or older to drive a company vehicle

Financial Responsibility :

Responsible for payments received for delivery of products when applicable

Contacts :

Has daily contact with store personnel, customers, and the general public