Emerging Store ManagerWalgreens • Holly Springs, NC, US
Emerging Store Manager
Walgreens • Holly Springs, NC, US
28 days ago
Job type
- Full-time
Job descriptionSupervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening / closing / changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets / revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains / coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma / GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree. Internal candidates : Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates : Business majors. Prior retail or food industry experience.
Emerging Store Manager
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
- Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
- Accountable for improving on overall customer service metrics.
Operations
Full Store Operation Business Performance Management
People & Performance Management
Training & Personal Development
Communications
External Basic Qualifications
Preferred Qualifications
We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
This role will remain open until filled.
Employment Type : Full-time
Job Function : Retail
Campus Req? : No
Store : 12063-ZEBULON NC
District : 698-KNIGHTDALE NC
Common Location : 101 W GANNON AVE,ZEBULON,NC,27597-02623-12063-S
Full District Office Address : 11201 DURANT RD,RALEIGH,NC,27614
Create a job alert for this search
Emerging Store Manager • Holly Springs, NC, US
Related jobs
Taco Bell - Apex is looking for a full time or part time Store Supervisor for our location in Apex, NC.As a Store Manager, you will assist the General Manager in managing the operations and staff o...Show more
Make Your Mark in Retail Become a Lovisa Store Manager.Are you a passionate fashion-forward leader ready to take charge and drive results At.
If you thrive in a fast-paced environment and are ready...Show more
The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store.The position objectives are to show consistent sales growth, ensure store exemplifies ...Show more
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...Show more
Sales Leader, Emerging Enterprise.Imagine having an enterprise-grade AppStore at work one that ensures you can easily search, request, and gain access to any app you need, precisely when you need ...Show more
Here at Trek, we are always looking for talented individuals interested in future Store Manager opportunities with our company.
By expressing interest, you'll have the chance to introduce yourself a...Show more
We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan...Show more
Join The Dollar General Journey.At Dollar General, our mission is Serving Others! We value each and every one of our employees.
Whether you are looking to launch a new career in one of our many conv...Show more
Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
The C-Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant manager(s).
The C-Store Manager is responsible for the sto...Show more
Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.
Our added benefits for joining Th...Show more
Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show more
In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate.
For our clients, the tax return is the most important financ...Show more
The Merchandising Team Manager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience an...Show more
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...Show more
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
The Store Leader is the heart and soul of the store.A Store Leader with an Assistant or two make up the stores leadership team executing merchandising and marketing initiates driving profitability ...Show more
A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve.Your focus on the sales floor exceeds our standards from presentation to service.You assess ...Show more
Store Supervisor – Hiring Immediately
Taco Bell • Apex, NC, US
Full-time +1
Last updated: 7 days ago • Promoted
Retail Store Manager- Streets at Southpoint
Lovisa • Durham, North Carolina, USA
Full-time
Last updated: 23 days ago • Promoted
Store Manager 07061
O'Reilly Automotive • Holly Springs, NC, US
Full-time
Last updated: 30+ days ago • Promoted
03895 Store Manager
SBH Health System • Durham, NC, US
Full-time
Last updated: 21 days ago • Promoted
Sales Leader, Emerging Enterprise
Lumos • Durham, NC, US
Full-time
Last updated: 5 days ago • Promoted
Future Store Manager - North Carolina
Trek Bikes • Chapel Hill, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Store Assistant, Full Time
Circle K • Broadway, NC, US
Full-time
Last updated: 30+ days ago • Promoted
STORE PERISHABLE MANAGER - DGPP in BROADWAY, NC S09478
Dollar General • Broadway, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Store Manager
Family Dollar • Holly Springs, NC, USA
Full-time
Last updated: 21 days ago • Promoted
C-Store Manager
Refuel Market • Holly Springs, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Store Manager
The Fresh Market • Durham, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Store Manager
Ross Stores • Durham, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Multi-Store Manager
Jackson Hewitt • Spring Lake, NC, US
Temporary
Last updated: 30+ days ago • Promoted
Merchandising Team Manager
Belk • Durham, NC, US
Full-time
Last updated: 29 days ago • Promoted
Store Manager Sally Beauty 00081
Sally Beauty Holdings • Durham, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Store Manager in Training
CVS Health • Chapel Hill, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Store Leader (Manager) Trainee
7‑Eleven • Chapel Hill, North Carolina, USA
Full-time +1
Last updated: 1 day ago • Promoted
Store Manager
Paper Source • Durham, North Carolina, United States
Full-time
Last updated: 21 days ago • Promoted