Global Account Director

Global Account Director

The Global Account Director leads the sales and account management functions for some of the largest global accounts in the organization. There is very high expectation for growth in these global accounts through new product and service sales and increasing levels of service as applicable. The director will interact with all levels of management to influence and lead decision-makers and team leaders. The role is to define, lead, direct, coordinate Vertiv's Global strategy and execution for the account, working with and through lines of business, regional sales and service organizations and leadership. Teamwork with global divisions of Vertiv is of paramount importance as is the ability to work well with respected executive leaders for each client.

Responsibilities include :

• Development, profitable growth, collaboration and life cycle management of the assigned customer within the Hyperscale Data Center clientele.
• Represent Vertiv in all sales / strategic activities and act as the interface between the customer and the Vertiv organization (HQ, Regions and Business Units).
• Develop sales and business opportunities; for short and long-term goals defined as part of the corporate strategy and to achieve assigned financial targets.
• Ensure existing customer portfolio is developed and maintained at all levels to ensure positive customer satisfaction.
• Contribute to the implementation of global portfolios, research, and development, maintaining and building relationships with customers.
• Effectively manage and maintain opportunities via CRM and ongoing collaboration with the account ecosystem within Vertiv.
• Lead strategic analysis and planning activities to determine the appropriate offerings and sales techniques that demonstrate value for the customer and justification for the product and service offering presented.
• Drive executive level communications while effectively persuading the audience with data and statistics that make our points clear, concise, and obvious.
• Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of operational teams.

Qualifications include :

Travel 50% - Extensive domestic and some international travel will be required as needed.