PATIENT ACCOUNTS REP

Responsibilities

POSITION SUMMARY

The Patient Account Representative is responsible for submittal of electronic and manual billings, account statements, and for follow-up with third-party payers and patients for outstanding balances, including financial counseling. This position is also responsible for the preparation and maintenance of insurance and Treatment Authorization Request logs daily.

QUALIFICATIONS

Education : High school graduate or equivalent.

Experience : A minimum of two (3) years' experience in insurance billing and / or patient accounting is required. Any combination of education, training, or experience in a hospital business office is preferred. Experience with Medicare, Medi-Cal, and all other major payors, computers, and business software programs required.

Additional Requirements : May be required to work occasional overtime and flexible hours.

Qualifications

MANDATORY SKILLS AND QUALIFICATIONS

• Proven analytical and problem-solving skills.
• Exceptional verbal and written communication skills.
• High time management and organizational skills.
• Minimum of 3 years' experience in a patient accounting or medical insurance environment.

PRIMARY RESPONSIBILITIES

3. Provide follow-up on progress of appeals, and prepare documentation as

required.

Note : The essential job functions of this position are not limited to the duties listed above.

KNOWLEDGE, SKILLS, AND ABILITY

THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITY AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITY REQUIRED FOR THIS POSITION .

Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).

PHYSICAL, MENTAL, AND SPECIAL DEMANDS

THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE-BY-CASE BASIS.

MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES :

THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.