Dispatcher

Job Description

Job Description

WM Henderson, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator / Dispatcher to join our team at our Broomall, PA office.

Pay Starts at $18 / hour!! Multiple shifts available

To be successful in this role, you must possess :

• Minimum of two years office or customer service experience (retail, hospitality, dispatch, etc).
• Excellent interpersonal skills with the ability to interact with all types of customers.
• Strong customer service attitude.
• Able to plan and schedule work rather than just react.
• Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
• Ability to work as part of a team.
• Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
• Pass pre-employment background check and drug screen.

Here's what makes us unique :

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