Security Guest Service Manager, Overnight Shift - $72,000 -$96,500

Aulani, A Disney Resort & Spa, is more

than an enchanting, family-friendly destination. We've combined the

spirit of O ahu with the magic of Disney to create a place where

guests and cast members alike can feel the magic, can feel the

spirit of the island and can truly feel welcome. Here, you'll bring

the spirit of the islands to life in every part of your role. Are

you ready to join this team and make an

impact?

As a Security Guest Service Manager, you

will serve as a primary day-to-day leader for security and life

safety operations for the Aulani Resort. You will provide strategic

and tactical leadership as well as critical decision-making and

motivation to the Security team to deliver the mission of

protecting and securing of our Guests, Cast Members, assets and

brand reputation. You will partner with all levels of Leadership to

provide the highest level of Guest and cast happiness while

developing a diverse and successful Security

team.

This Full-time position reports to the

Safety and Security Manager and will be working onsite at our

breathtaking Aulani Resort on the island of Oahu,

Hawaii.

What You Will

Do : Provide

day-to-day strategic and tactical leadership in the areas of

security and life safety

operations

Conduct

investigations and submit reports on all injuries, crimes and

safety and security related incidents involving Cast and Guests, as

well as violations of company policy, to the appropriate Aulani

• leadership and when necessary to state and / or federal agencies;

Assist with governmental investigations and inspections as

required

Promote and

implement company policies around safety regulations and

operations, as well as asset protection and

loss-prevention

Understand

the business, its culture and challenges; find opportunities to

reduce risk and ensure efficient and effective safety measures are

in place.

Directly engage

with leaders and cast to provide the direction, expectations,

information, staffing and resources needed to deliver on the

mission to serve and protect while achieving the highest level of

guest service.

Maintain a

positive, shared and productive workplace environment by quickly

identifying, engaging in and resolving issues, encouraging trust,

and leading through cast relations

decisions

Make crucial,

sound, high-quality decisions on raised security issues, accurately

judging the need, response, and need for further

escalation

Lead in the

development of a culture of

safety

Please

apply if you have the

following : State of

Hawaii, Security Guard License : Must possess a current,

valid and in-good standing Hawaii Security Guard card license

visible on the Hawaii DCCA website

(Required)

5+

years' professional experience in security / life safety management

in the hospitality / resort industry or relevant related

experience

Proven record as

a hard-working, meticulous and dedicated leader, driven to deliver

and demonstrating effective decision-making skills and

judgment

Strong written and

verbal communication

skills

Ability to maintain

the utmost confidentiality of sensitive

information

Proficiency with

computers, particularly Microsoft Office, Outlook, Word and

Excel

Must be available to

work all shifts with Overnight Shift as primary

working

shift

Preferred

Qualifications and

Education : Experience

advising the operations, services and activities of a comprehensive

security program and

team

Experience with

coordinated access control technologies and

practices

Experience with

crisis management, emergency preparedness planning, response and

business continuity

Solid

understanding of Investigative and Intelligence services, private,

and government organizations and an active network of contacts and

partnerships within those

organizations

High effective

oral communicator with a positive leadership voice, ability to

influence and readiness to communicate

direction

Bachelor's degree

or equivalent

experience

Benefits

and Perks : Disney

offers a rewards package to help you live your best life. This

includes health and savings benefits, educational opportunities and

special extras that only Disney can provide. Learn more at

The hiring range for this

position in Hawaii is $72,000 to $96,500. The base pay actually

offered will take into account internal equity and also may vary

depending on the candidate's geographic region, job-related

knowledge, skills, and experience among other factors. A bonus

and / or long-term incentive units may be provided as part of the

compensation package, in addition to the full range of medical,

financial, and / or other benefits, dependent on the level and

position offered.