Customer Service RepresentativesMercor • Fitchburg, Massachusetts, US
Customer Service Representatives
Mercor • Fitchburg, Massachusetts, US
23 hours ago
Job type
Full-time
Remote
Job description
##
About the Role
Mercor is seeking experienced
customer services representatives
to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ##
Key Responsibilities
You’ll be asked to create deliverables regarding common requests within your professional domain - You’ll be asked to review peer developed deliverables to improve AI research ##
Ideal Qualifications
4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ##
More About the Opportunity
Fully remote and asynchronous — complete work on your own schedule - Expected workload : ~30 hours per week, with flexibility to scale up to 40 hours - Project start date : immediately, lasting for around 3-4 weeks ##
Compensation & Contract Terms
Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods
About Mercor
Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ##
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Customer Service Representative • Fitchburg, Massachusetts, US
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