Customer Engineer (EMEA)Hire Talent • Burlingame, CA, United States
Customer Engineer (EMEA)
Hire Talent • Burlingame, CA, United States
30+ days ago
Job type
- Temporary
Job descriptionTrack and address customer issues through entire support lifecycle, from logging to reproduction to resolution Communicate regularly with customers via written updates and live screen share sessions Provide expert guidance on DevOps concepts, including infrastructure architecture across cloud and on-premise environments, IT operations, security, and development technologies and processes Client the groundwork to support a local team of Customer Support Engineers as we scale Learn and deploy new technologies as part of prototyping and reproducing reported issues Author and update customer documentation, internal onboarding documents, and customer-centric blog posts
Title : Customer Engineer (EMEA)
Location : Remote
Duration : 6 months Contract ( With possibility of extension )
Job Description
You are a consultative troubleshooter who can successfully empathize with your customer and assist them in maintaining and expanding their strongDM environment. The Customer Support Engineer will be responsible for supporting customers in setting up, maintaining and improving their strongDM deployment.
Requirements
- Familiarity with databases (modern and legacy) , servers (Linux & Windows), networking, Docker, Kubernetes
- Deep experience with one or more of the following cloud providers : Azure, GCP, AWS
- 3+ years in Security or Infrastructure
- Ideally experience with Terraform, Ansible, and Python
- Prior experience working with a largely US-based or completely distributed team
- Professional experience interacting with clients and customers
- Confident voice in technical writing and strong written and verbal English language skills
Responsibilities
Create a job alert for this search
Customer Engineer • Burlingame, CA, United States
Related jobs
CUSTOMER SOLUTIONS / SUCCESS ENGINEER — SAN FRANCISCO (ONSITE).One of the most exciting startups in ConTech is looking for a Customer Solutions Engineer to join their team in San Francisco.They’re ...Show more
Scale plays a vital role in the development of AI applications.Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies be...Show more
We're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base.
You'll be the technical expert who helps customers successfully ope...Show more
Methodically empirical and experimental in approach and evaluation without being bound by over paralysis-by-analysis.Be an enthusiastic learner and curiosity seeker, focusing on what can be done ra...Show more
As a Customer Support Engineer, you will be hands-on helping our customers daily with questions and issues to ensure their needs are met and exceeded.
At the same time, you’ll get the chance to spen...Show more
Product Development Engineer, Reagents.Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life.
Bruker's high-performance s...Show more
At Cloudflare we are on a mission to help build a better Internet.Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for custom...Show more
Visual Development Platform that transforms how teams build digital products.Our mission is to empower design and development teams to unlock their full potential through modern development workflo...Show more
A financial technology startup in San Francisco is seeking a Forward Deployed Engineer to drive technical integrations and collaborate with product and engineering teams.
You will own the integratio...Show more
As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI...Show more
In this exciting role, you will serve as a Data Performance Engineer in NERSC's Application Performance Group, architecting HPC and AI data services that advance fundamental science.You'll optimize...Show more
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understan...Show more
A company is looking for a Customer Support Specialist to enhance customer experience by providing technical support and engineering solutions.
Key Responsibilities Triaging customer issues and de...Show more
Tavus is a research lab pioneering human computing.We're building AI Humans : a new interface that closes the gap between people and machines, free from the friction of today's systems.Our real-time...Show more
Implementation Project Manager.Implementation Project Manager.This range is provided by Agave.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Th...Show more
A leading AI research company is seeking an experienced software engineer to deliver custom software solutions utilizing APIs to address customer problems.
The role involves collaborating with custo...Show more
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies.
Our platform offers two core products : Merge Uni...Show more
As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI...Show more
Customer Solutions Engineer
Rec Gen • San Francisco, CA, United States
Full-time
Last updated: 30+ days ago • Promoted
Solutions Engineer, Enterprise
Scale AI, Inc. • San Francisco, CA, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Engineer
Impart Security Inc. • San Francisco, CA, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Solution and Success Engineer
CatchProbe Intelligence Technologies • San Francisco, CA, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Engineer Singapore London San Francisco
Kaedim • San Francisco, CA, United States
Full-time
Last updated: 9 days ago • Promoted
Product Development Engineer, Reagents
Bruker • Emeryville, CA, United States
Full-time +1
Last updated: 23 days ago • Promoted
Customer Solutions Engineer
Cloudflare • San Francisco, California, USA
Full-time
Last updated: 12 days ago • Promoted
Customer Engineer
Builder • San Francisco, CA, United States
Full-time
Last updated: 12 days ago • Promoted
Customer-First Solutions Engineer (Forward Deployed)
Tailwind Insurance Systems, Inc. • San Francisco, CA, United States
Full-time
Last updated: 15 hours ago • Promoted • New!
Customer Support Engineer
Together • San Francisco, CA, United States
Full-time
Last updated: 8 hours ago • Promoted • New!
HPC / AI Data Performance Engineer
Lawrence Berkeley National Laboratory • Berkeley, CA, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Senior Data Engineer
PG Forsta • Emeryville, CA, United States
Full-time
Last updated: 29 days ago • Promoted
Customer Support Engineer
VirtualVocations • San Francisco, California, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Engineer
Tavus • San Francisco, CA, United States
Full-time
Last updated: 11 days ago • Promoted
Customer Solutions Engineer
Agave • San Francisco, CA, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer-Facing AI Solutions Engineer (Forward Deployed)
OpenAI • San Francisco, CA, United States
Full-time
Last updated: 8 hours ago • Promoted • New!
Customer Engineer
Merge API • San Francisco, CA, United States
Full-time
Last updated: 12 days ago • Promoted
Customer Support Engineer
Together AI • San Francisco, CA, United States
Full-time
Last updated: 12 days ago • Promoted