Call Center Representative

A company is looking for a Call Center Representative.

Key Responsibilities

Handle inbound and outbound calls from clients, vendors, and suppliers

Document information accurately and follow call handling protocols

Assist with scheduling and manage check-in / check-out calls from vendor technicians

Required Qualifications

High School Diploma

Computer experience and proficiency with Microsoft Office suite

Ability to work independently and as part of a team

Familiarity with complex or multi-line phone systems

Previous experience in a call center or customer service role is a plus