Operations Support

Title : Operations Support

Duration : 6 months Contract

Location : New York NY 10004 (Onsite)

Description :

The Private Banking Operations’ Pledge Mortgage team is seeking a driven and motivated professional who would join the team as Pledge Mortgage Operations Analyst. The Pledge Mortgage Operations team supports pledge origination, servicing, and reporting related functions which focuses on residential mortgages. The Pledge Mortgage Operations Analyst would join the Operations team and would be responsible for the day-to-day operational support of pledge related requests and projects.

Responsibilities Include :

• Reviewing client collateral and providing funding requirements to MSPBNA
• Performing pledged asset set up and maintenance requests
• Monitor and respond to servicing requests from Wealth Management branch offices
• Review risk reports and escalate to management when necessary
• Provide client service to the field : handle incoming calls and emails
• Managing client documentation and obtaining approval to establish the pledge
• Escalation of issues to management and provide recommendations for resolution
• Access Database and SQL knowledge is a plus

Skills required :