Talent.com
Field Support Technician
Field Support TechnicianCynet systems Inc • Hicksville, NY, US
No longer accepting applications
Field Support Technician

Field Support Technician

Cynet systems Inc • Hicksville, NY, US
1 day ago
Job type
  • Full-time
Job description

Overview

Pay Range : $20hr - $25hr

Responsibilities

  • 3+ Years of experience in PC Hardware and Software configuration support.
  • 1+ Years experience in Retails Field Support Operations Hardware Support.
  • Troubleshooting experience with various PCs, Network Devices and Retail Stores equipment / devices located in Retail Stores, Offices, Distribution Centers and Data Centers.
  • Ability to install , troubleshoot and assist team members for wide range of Devices applications in Retail Store environment
  • Excellent customer service orientation and verbal communication skills.
  • Analytical thinking and Problem-Solving ability.
  • Any Retail Store Experience is an added Preferred advantage.

Certifications

  • A+ Hardware (must).
  • CCNA (preferred).
  • Microsoft Certification such as MCP, MCSE, MCTS, etc. (anyone).

    • Tools

  • ServiceNow.
  • MS Office O365.
  • Various Retail Applications and Tools.
  • Windows OS.
  • iPad, Tablets, Smart Phone.
  • Willing to travel to various customer stores / location to meet ticket requirement.
  • Valid Driving License with Good Driving History (No 'DUI' Record).
  • Experience with various Retails equipment, Devices, and diverse technical environments.
  • Excellent customer service orientation and verbal communication skills.
  • Experience supporting retail Devices (POS systems, receipt printers, scales, SCO lanes, etc.).
  • Ability to install and troubleshoot a wide range of Devices applications.
  • Analytical thinking and problem-solving ability.

    • J-18808-Ljbffr

    Create a job alert for this search

    Field Technician • Hicksville, NY, US