HR Shared Services Specialist (Carson City)

HR Shared Services Specialist

This is a hybrid, full-time position (40 hours per week) that requires on-site work Monday through Thursday, with Fridays designated for remote work. The HR Shared Services Specialist acts as the first point of contact for employees and managers across the Southwest Gas enterprise for all HR-related transactions and questions. Responsible for delivering exceptional service in an efficient, effective, and friendly manner. Contributes to a positive employee / manager experience as a key contributor to the HR department's brand and the Company's employee value proposition.

Minimum Qualifications : This position requires a minimum of five years of customer service and administrative experience, preferably in a Human Resources department, or an equivalent combination of related education, training and work experience.

Key Accountabilities :

• Provides information and service excellence to internal customers; using appropriate knowledge and communication skills, responds to customer inquiries in a timely and accurate manner.
• Completes transactional and administrative activities for the HR department manually or using technology; researches answers to customer questions, runs reports, audits systems, and maintains data.
• Maintain and safeguard confidential information as mandated by Company procedures and state / federal regulations.
• Demonstrates a customer service focus; adheres to service level agreements, policy, procedure and work practices; manages time and work product effectively and independently; able to handle difficult situations and customer inquiries / responses; coordinates with HR Centers of Expertise and HR Business Partners to deliver a cohesive employee experience.
• Appropriate use of Company provided technologies; able to run reports, maintain data, and navigate in multiple technology environments; demonstrates expert knowledge of HR systems and can educate others in technology use.

Typical Job Functions :

Salary Details :

Carson City : $23.91 - $33.48

At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.

Our History :

Southwest Gas Corporation was founded in 1931 and is a subsidiary of Southwest Gas Holdings Inc. We provide natural gas service to Arizona, Nevada, and portions of California. Our communities, and the more than 2 million customers we serve, are the reasons why we've been heating things up for decades. So, whether you're enjoying a backyard barbeque with friends, getting cozy indoors during the winter, or preparing an epicurean delight in your new restaurant, Southwest Gas is here to support your comfort and your lifestyle. Southwest Gas is an equal opportunity employer, disability / veteran.