Talent.com
Area Supervisor
Area SupervisorRoss Stores • Sherman, TX, US
Area Supervisor

Area Supervisor

Ross Stores • Sherman, TX, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations :

  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager :

  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • Physical Requirements / ADA :

    Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend

    Create a job alert for this search

    Area Supervisor • Sherman, TX, US

    Related jobs
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance Buzz • Madill, Oklahoma, US
    Part-time +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...Show more
    Last updated: 30+ days ago • Promoted
    Supervisor / Manager Part-Time

    Supervisor / Manager Part-Time

    Claires • Prosper, TX, US
    Full-time +1
    At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment, love engaging with customers, an...Show more
    Last updated: 30+ days ago • Promoted
    Shift Supervisor Trainee

    Shift Supervisor Trainee

    CVS Health • Prosper, TX, US
    Full-time +1
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
    Last updated: 30+ days ago • Promoted
    County Meter Reader

    County Meter Reader

    Meter Reader • Mead, OK
    Full-time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...Show more
    Last updated: 24 days ago • Promoted
    Maintenance Supervisor - Park Manor

    Maintenance Supervisor - Park Manor

    Dominium Management Services • Sherman, TX, United States
    Full-time
    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapol...Show more
    Last updated: 24 days ago • Promoted
    Area Sales Lead - Full Time

    Area Sales Lead - Full Time

    Belk • Sherman, TX, US
    Full-time
    The Area Sales Lead drives sales and storewide results by delivering a positive customer experience and creating attractive product presentations in designated areas that are well-merchandised, sig...Show more
    Last updated: 19 days ago • Promoted
    Shift Supervisor Trainee- Sherman

    Shift Supervisor Trainee- Sherman

    Texas Staffing • Sherman, TX, US
    Full-time +1
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
    Last updated: 2 days ago • Promoted
    General Manager

    General Manager

    Urban Air Adventure Parks • Denison, TX, US
    Full-time
    Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, visi...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Madill, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 25 days ago • Promoted
    SHIFT SUPERVISOR

    SHIFT SUPERVISOR

    Jason's Deli • Mckinney, TX, US
    Full-time
    Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, an...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Sonic • Madill, OK, US
    Full-time
    Assistant Manager Position At SONIC Drive-In.There are two kinds of people in this world : SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome peo...Show more
    Last updated: 30+ days ago • Promoted
    Department Supervisor

    Department Supervisor

    Home Depot (Retail) • Sherman, TX, US
    Full-time
    Department Supervisor | Home Depot.Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchand...Show more
    Last updated: 30+ days ago • Promoted
    Operations Supervisor

    Operations Supervisor

    Waste Connections • McKinney, TX, United States
    Full-time
    We are currently seeking an Operations Supervisor with strong leadership experience to join our team.CULTURE : It's a Great place to work! We work in an environment where empowered, self-directed al...Show more
    Last updated: 30+ days ago • Promoted
    Floor Supervisor Store 141 McKinney, TX

    Floor Supervisor Store 141 McKinney, TX

    Westlake Ace Hardware • Mckinney, TX, US
    Full-time
    Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United S...Show more
    Last updated: 30+ days ago • Promoted
    LEAD SALES ASSOCIATE-FT in MEAD, OK S30964

    LEAD SALES ASSOCIATE-FT in MEAD, OK S30964

    Dollar General • Mead, OK, US
    Full-time
    Dollar General Job Opportunity.Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers save time and money every day by offering produc...Show more
    Last updated: 30+ days ago • Promoted
    Area Credit Manager

    Area Credit Manager

    SRS Distribution • Mckinney, TX, US
    Full-time
    Area Credit Manager Opportunities.Join our talent community today to explore future hybrid remote Area Credit Manager opportunities. Be sure to check our job board, and our team will reach out if th...Show more
    Last updated: 30+ days ago • Promoted
    Area Credit Manager

    Area Credit Manager

    Heritage Landscape Supply Group • Mckinney, TX, US
    Full-time
    Area Credit Manager Opportunities.Join our talent community today to explore future hybrid remote Area Credit Manager opportunities. Be sure to check our job board, and our team will reach out if th...Show more
    Last updated: 30+ days ago • Promoted
    Shift Lead

    Shift Lead

    Taco Bell • Madill, OK, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show more
    Last updated: 30+ days ago • Promoted