AI Chatbot Prompt Engineer (NO C2C) (Hartford)

This role is C2H and will likely convert to FTE by Spring 2026. Please do not apply unless you can convert to FTE.

This is a hybrid position based in Hartford, CT. Must be onsite in Hartford for interviews.

Position Summary

Our client is seeking a skilled and innovative Prompt Engineer to join their AI development team. This role focuses on crafting and optimizing prompts for a conversational AI chatbot that supports healthcare members and providers in accessing accurate, timely information.

Key Responsibilities

• Develop and iterate on prompt strategies for LLM-based agents
• Ensure prompts are contextually accurate, domain-specific, and aligned with end user (member or provider) needs.
• Collaborate with healthcare SMEs, developers, and product teams to build effective conversational flows.
• Analyze chatbot performance and iterate on prompt strategies using user feedback and analytics.
• Maintain prompt libraries and documentation for healthcare use cases (e.g., benefits, claims, coverage).
• Ensure compliance with HIPAA and other healthcare data privacy regulations.
• Work closely with designers, engineers, and data scientists to align prompt design with conversational flows
• Conduct A / B testing and usability studies to enhance chatbot interactions.

Required Qualifications

Preferred Qualifications & Programming Languages

Education

Bachelors degree in Computer Science, Engineering, or related field, or equivalent experience required.