People Experience Manager

Key Responsibilities :

• Initiate, scope, and deliver a portfolio of People Experience (PE) projects and programmes (including but not limited to activities that support wellbeing, colleague engagement and the future of work) demonstrating strong ownership mentality and proactivity from conception through execution, while collaborating with cross-functional teams.
• Project Manage our People Experience strategic action plan as part of our People Experience Strategy, providing robust oversight and coordination across multiple stakeholders. Ensure actions with multiple dependencies remain on track, proactively escalate risks and barriers, and drive accountability through regular monitoring, reporting, and stakeholder engagement.
• Support strategic communications and engagement plans for key PE initiatives, tailoring messaging style and approach to different levels of seniority and diverse audiences to achieve maximum impact.
• Continue embedding our flagship learning and development program on culture, driving growth and engagement of our community of Culture Champions.
• Support global colleague group initiatives, building capabilities, and providing community management where appropriate.
• Operationalize and continuously improve back-end systems and processes that underpin the People Experience function.
• Lead the redesign and ongoing management of internal communication pages, ensuring colleagues have easily accessible, up-to-date information about People Experience programs, initiatives, offerings and opportunities.
• Embed the People Experience philosophy into firm-wide people processes, including performance management and feedback. Ensure all related procedures and communications reflect our core values, foster positive colleague experiences and drive continuous improvement in engagement and culture.
• Own and update People Experience inputs for requests for proposals (RFPs) and provide commercial advice to support client work and business development as required.
• Create and implement toolkits, presentations, and surveys to enhance colleague engagement and drive broad participation in PE programs.
• Develop and track KPIs for all PE initiatives, ensuring rigorous monitoring, measurement, and continuous improvement of project outcomes and colleague experiences.
• Partner proactively with regional teams, providing actionable advice and insights, and translating people experience, leadership, and culture concepts into clear recommendations and activities that drive results.
• Carry out other tasks as directed by the Line Manager to ensure effective delivery and development of the People Experience function.

Skills and Attributes :

Experience Required :

Technical experience