Talent.com
Account Manager, Employee Benefits
Account Manager, Employee BenefitsBuckner • Ogden, UT, United States
Account Manager, Employee Benefits

Account Manager, Employee Benefits

Buckner • Ogden, UT, United States
12 days ago
Job type
  • Full-time
Job description

Position Title : Employee BenefitsAccount Manager

Classification : Non- Exempt

Reports To :    Department Team Leader

Hours : Full Time

Location : Ogden, UT

Compensation : $60,000 to $75,000+ DOE with benefits

Who We Are + What We Do

Founded in 1936, The Buckner Company is a family-owned, full-service independent insurance brokerage headquartered in Salt Lake City. What started as a team of three people has grown into one of the largest and fastest growing agencies in the western region with over 200 employees in seven offices. Although much has changed, one thing remains constant : Buckner’s dedication to providing phenomenal service to its clients. In helping customers navigate a competitive and confusing industry, Buckner’s knowledgeable and experienced professionals live by these core values :

  • Placing the people at the heart of every decision
  • Discovering better solutions and making things happen
  • Acting with openness and clarity
  • Collaborating and trusting each other

What We Offer :

Comprehensive Health Coverage :   Medical, Dental, and Vision insurance plans to keep you and your family covered.

Health Accounts :  Access to Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to give you flexibility and control with pre-tax incentives

Retirement Planning :  A robust company match on retirement contributions, with 100% vesting after just 2 years.

Paid Parental Leave :  Generous time off for new parents, because growing your family shouldn’t mean sacrificing your career.

Mental Health Support :  Company-paid mental health resources as part of our holistic approach to employee wellness.

Wellness Matters :  Ongoing initiatives and tools to support your physical, emotional, and financial well-being.

Work Life Integration :  We believe that success isn’t just measured at the office—it’s about thriving in all aspects of life. That’s why we prioritize a healthy work-life balance with hybrid WFH schedules, supportive leadership, and a culture that respects your time.

Professional Development :  We encourage continued education and earning insurance designations by not only paying the fees but also giving bonuses to reward you!

Position Summary

This is a position assisting Producers in handling and processing new and renewal lines business and providing customer service to clients as assigned and requested.

Essential Duties and Responsibilities :

  • Ability to manage a complex book of business comprised of clients that are located in Utah and may be in other surrounding states. Plans may be comprised of various funding methods and sophisticated contract features.
  • Ability to support and interact with various Client Advisors of varying experience and client / prospect types.
  • Responsible for acting as the primary contact between clients and insurance carriers.
  • Responsible for retaining clients through first-class customer service.
  • Ability to create open and clear communication with clients, Client Advisors, and carriers to ensure accurate and timely responses occur between all parties.
  • Able to lead client meetings regarding renewals or plan utilization in the absence of the Account Executive and / or Client Advisor.  This would be rare.
  • Attend client meetings on-site at their location(s). Set up Virtual Meetings and coordinate participants and slide deck(s) per client’s request.
  • Educate and advise clients on Compliance topics.  Utilize and handoff to HR Service for complex topics including, but not limited to, ERISA, COBRA, FMLA, 5500s, and Health Care Reform.
  • Communicate due dates, timelines, and expectations to clients and Client Advisors.
  • Implement new group contracts for existing and new clients.
  • Manage renewals, including preparing spreadsheets, bid process, implementation of new plans.
  • Prepare Benefit Guides for Open Enrollment. Request all carrier materials, coordinate carrier attendance, etc. Conduct open enrollment meetings.
  • Develop employee memos for clients to communicate renewal changes, benefit changes, etc.
  • Provide claims resolution and oversight of employer issues such as enrollment and billing issues.
  • Develop and maintain excellent carrier relationships.
  • Ability to work on additional projects that supports the overall development and advancement of the Employee Benefits team.
  • Other duties as assigned.
  • Qualifications :

    Education, Licenses and Experience :

  • Minimum 4-6 years of experience in the employee benefits industry
  • Currently hold Life & Health license (or must obtain it within 3 months following employment date).
  • Required Job Knowledge and Skills :

  • Experience with Self-funded, Level Funded, Fully Insured plans.
  • The pursuit of a specific designation is preferred.
  • Prior customer service experience.
  • High level of computer literacy, including working knowledge of Windows 10 or 11, Excel, Word, and PowerPoint.
  • Enthusiastic attitude, cooperative team player, adaptable to new or changing circumstances, professional demeanor, sensitive to client needs, self-motivated, creative, and innovative.
  • Interact with others effectively by utilizing good communication skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the company.
  • Ability to participate and support the development of fellow service team members as needed.
  • Strong ability to problem solve, make independent decisions with minimal oversight, set and meet deadlines, communicate, negotiate, work under pressure, organize, prioritize, manage multiple tasks and operate in a fast-paced environment.
  • Keep informed and further industry education, new product knowledge, legislation, coverages, and technology to continuously improve knowledge and performance with the ability to articulate and educate those around them.
  • Refined verbal and written communication skills.
  • Strong presentation skills.
  • Ability to create and conduct trainings for internal Associates on various topics as needed.
  • Good at attention to detail and ability to self-check work.
  • Ability to carry out complex tasks with many concrete and abstract variables.
  • Physical :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information. The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

    Create a job alert for this search

    Account Manager • Ogden, UT, United States

    Related jobs
    Account Manager, Employee Benefits

    Account Manager, Employee Benefits

    The Buckner Company • Ogden, UT, United States
    Full-time
    Employee BenefitsAccount Manager.Compensation : $60,000 to $75,000+ DOE with benefits.Founded in 1936, The Buckner Company is a family-owned, full-service independent insurance brokerage headquarter...Show more
    Last updated: 12 days ago • Promoted
    Account Manager

    Account Manager

    U.S. Lawns • Ogden, UT, United States
    Full-time
    Essential Duties and Responsibilities.Other duties may also be assigned.First respondent to client requests.Evaluates crew leader performance. Coordinates and communicates concerns between office an...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    The Vomela Companies • Kaysville, UT, United States
    Full-time
    At The Vomela Companies our greatest asset is our people.As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to creat...Show more
    Last updated: 30+ days ago • Promoted
    Associate Specialist, Corporate Credentialing (Remote)

    Associate Specialist, Corporate Credentialing (Remote)

    Molina Healthcare • Layton, UT, United States
    Remote
    Full-time
    Molina's Credentialing function ensures that the Molina Healthcare provider network consists of providers that meet all regulatory and risk management criteria to minimize liability to the company ...Show more
    Last updated: 6 days ago • Promoted
    Account Manager (Trimble)

    Account Manager (Trimble)

    RDO Equipment • Centerville, UT, United States
    Full-time
    This individual will develop long term partnerships with our customers to build win / win solutions within an assigned territory and customer list while promoting all aspects of RDO in a professional...Show more
    Last updated: 11 days ago • Promoted
    Strategic Accounts Manager 4

    Strategic Accounts Manager 4

    Red Hat • Ogden, UT, United States
    Full-time +1
    The Red Hat Sales team is looking for a Strategic Account Manager to join our North America Enterprise sales team.In this role, you'll expand Red Hat's existing customer base selling to disruptive ...Show more
    Last updated: 5 days ago • Promoted
    Group Home Staff

    Group Home Staff

    Chrysalis • Logan, UT, US
    Full-time +1
    Quick Apply
    Chrysalis is seeking to hire full-time or part-time Group-Home Staff.Would you like to support individuals with developmental disabilities to lead self-directed, meaningful lives?.Are you looking f...Show more
    Last updated: 30+ days ago
    Breakfast / Food Service Attendant

    Breakfast / Food Service Attendant

    SpringHill Suites Logan • Logan, UT, USA
    Part-time
    Quick Apply
    Breakfast / Food Service Attendant.Do you enjoy meeting new people each day? Would you like to work mornings and.This entry-level position earns a. If this sounds like the right part-time opportunit...Show more
    Last updated: 30+ days ago
    Account Manager, Employee Benefits

    Account Manager, Employee Benefits

    Buckner • Ogden, UT, US
    Full-time
    Quick Apply
    Employee Benefits Account Manager Classification : Non- Exempt Reports To : Department Team Leader Hours : Full Time Location : Ogden, UT Compensation : $60,000 to $75,000+ DOE with benefits...Show more
    Last updated: 24 days ago
    Account Manager - Reddit

    Account Manager - Reddit

    MarketStar • Ogden, UT, United States
    Full-time
    If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. In everything we do, we believe in creating growth, for our clien...Show more
    Last updated: 30+ days ago • Promoted
    Entry-Level Remote Sales

    Entry-Level Remote Sales

    Wood Agency Life • Logan, UT, us
    Remote
    Full-time
    Quick Apply
    Are you ready to break into sales and start a new career — all from the comfort of your home? We’re looking for.Life Insurance Sales Representatives. Must be 18+ and authorized to work in the U.Comf...Show more
    Last updated: 6 days ago
    Account Executive

    Account Executive

    US Foods, Inc. • Ogden, UT, US
    Full-time
    ESSENTIAL DUTIES AND RESPONSIBILITIES.Develop and maintain existing accounts through personal visits and follow-up on a systematic basis. Travel required; anticipated field time at least four days p...Show more
    Last updated: 30+ days ago • Promoted
    Donor Recruitment Account Manager

    Donor Recruitment Account Manager

    American Red Cross • Layton, UT, United States
    Full-time
    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...Show more
    Last updated: 10 days ago • Promoted
    Life Insurance Sales Agent

    Life Insurance Sales Agent

    SFG - Peterson Agency • Logan, UT, US
    Full-time +1
    Quick Apply
    Companies Hiring The Most High-Paying Jobs In 2024," and listed on INC's "Top 5000 Fastest Growing Companies" for six years in a row, we have a proven system and are hiring hard-working, motivated ...Show more
    Last updated: 30+ days ago
    Account Manager - Client Operations - Mobix

    Account Manager - Client Operations - Mobix

    Malouf Careers • Logan, UT, US
    Full-time
    Quick Apply
    About Us Mobix is a fast-growing 3PL focused on helping brands scale with smart, reliable fulfillment and technology-backed operations. Our team is built on responsiveness, ownership, and a bit of c...Show more
    Last updated: 30+ days ago
    Account Manager | IoT Tech Sales

    Account Manager | IoT Tech Sales

    Jobot • Kaysville, UT, United States
    Full-time
    We are a Utah-based leader in managed wireless connectivity solutions for mission-critical IoT applications, powering over 1 million active lines worldwide. With strategic acquisitions expanding our...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Accounts Project Manager

    Strategic Accounts Project Manager

    Lytx • Ogden, UT, United States
    Full-time
    Strategic Accounts Project Managers (SAP M).Strategic Accounts Project Managers (SAP M) serves as the central conduit between critical customer-facing Strategic Accounts Managers (SAMs) and interna...Show more
    Last updated: 5 days ago • Promoted
    Virtual Customer Care Specialist

    Virtual Customer Care Specialist

    TradeJobsWorkforce • 84334 Riverside, UT, US
    Full-time
    As a Virtual Customer Care Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, cha...Show more
    Last updated: 30+ days ago • Promoted