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Quick Lane Service Advisor
Quick Lane Service AdvisorBuss Ford Lincoln • McHenry, Illinois, USA
Quick Lane Service Advisor

Quick Lane Service Advisor

Buss Ford Lincoln • McHenry, Illinois, USA
23 days ago
Job type
  • Full-time
Job description

Buss Ford Lincoln has been serving the McHenry County and surroundingareas for more than 90 years.

We are seeking a Quick Lane Advisor to join our team! Your primary responsibility will be to ensure a smooth and efficient service experience by accurately documenting customer concerns coordinating with technicians and providing clear communication throughout the service process.

Join the Buss Ford Lincoln Family where you can be a part of a brand that honors the past and is invested in the future.

Benefits

  • Medical & dental insurance

401K

  • 401K (matching)
  • Paid time off

  • 7 Paid Holidays
  • Employee discounts

    Paid training

    Growth opportunities

    Responsibilities

  • Greet customers and assess their service needs
  • Prepare detailed service orders and estimates
  • Communicate effectively with technicians to ensure timely and accurate repairs
  • Provide updates to customers on the status of their vehicles
  • Handle customer inquiries and resolve any issues promptly
  • Promote additional services and products to enhance customer satisfaction
  • Requirements

  • Past experience as a service advisor assistant lane manager or service consultant required
  • Previous experience at a car dealership is preferred
  • Ability to work in a fast-paced environment
  • We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

    Required Experience :

    Unclear Seniority

    Key Skills

    Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Service Advisor • McHenry, Illinois, USA

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