Customer Engagement Representative

Johnson Service Group, a nationally recognized recruiting firm, is seeking an onsite Customer Engagement Representative for our industrial manufacturing client in Ladson, SC.

Responsibilities

• Process customer orders / changes in system according to established department policies and procedures. Provide customer with order acknowledgements
• Validates orders entered in the system are correct prior to repair and shipping to customer.
• Update and distribute weekly status reports to customers.
• Update customer mandated portals / interface.
• Alert appropriate departments of any potential delivery problems.
• Serve as point-of-contact for shipping broker for international customers.

Requirements

Additional Information

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.