Glassbox and TeaLeaf AdminInfo Way Solutions • Fremont, CA, United States

Glassbox and TeaLeaf Admin

Info Way Solutions • Fremont, CA, United States

5 days ago

Job type

Full-time

Job description

Hi Professionals,

Hope you are doing good,

This is Jayaraman from Info Way Solutions, LLC We have job opening for Glassbox and TeaLeaf Admin and the detailed Job description is given below :

Job Title : Glassbox and TeaLeaf Admin

Term : 12+ months

Location : Concord, CA or San Francisco, CA or Fremont, CA

6+ Years Glassbox and Tealeaf Administration experience
6+ Years Linux / Unix and Windows Administration Experience

JOB Responsibility

Support Glassbox application environment. Troubleshoot technical issues to determine root cause and resolve or implement workaround as necessary, file bug reports and escalate cases to Glassbox support as necessary.

Monitor Glassbox application / server logs to identify and resolve existing or potential issues.

Monitor the Glassbox infrastructure for capacity planning and optimization

Perform Glassbox deployment, configuration and troubleshooting across a variety of platforms

Maintain Glassbox systems internal documentation and training materials

On-board and Perform validation of new applications and URLs to Glassbox monitoring system

Create, support and update Customer Experience Management - Reports and Funnels for Business and Product Teams, Design and maintain Attributes, Events and Alerts for Operations and Business Teams. Facilitate training and on-boarding of new Glassbox Users

The ideal candidate will be self-motivated with a broad knowledge of technology would possess strong presentation skills and be able to communicate clearly and professionally

Thanks & Regards

Jayaraman| Infowaygroup.com | US IT Recruiter,

jayaraman@infowaygroup.com

Cell : (925)241- 5719

Info Way Solutions LLC | 46520 Fremont Blvd, Suite 614 | Fremont, CA -94538

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Admin • Fremont, CA, United States

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