HR & Payroll Associate

Position Title : HR & Payroll Associate

Education : Associate’s, Bachelor’s Preferred

Office Location : Greenpoint Depot

Employment Type : Full Time

Reports to : Senior HR Manager

Employment Classification : Non-Exempt

Working Relationship : Organization-at-large

Number of Direct Reports : 0

Overview of the Role :

The HR / Payroll Associate serves as an integral member of the NYCSBUS Human Resources team, with primary responsibilities focused on payroll and recruitment support. This role actively contributes to the smooth operation of HR processes by ensuring accurate and timely payroll processing, maintaining compliance with relevant policies and regulations, and supporting the full cycle of recruitment activities.

The Associate handles confidential employee data with discretion and precision, demonstrating strong organizational and communication skills in a fast-paced, service-oriented environment. They assist with administrative tasks related to payroll and recruitment. Additionally, the Associate supports broader HR initiatives whenever needed.

The HR / Payroll Associate helps foster a positive workplace culture and ensures consistent, high-quality service delivery across the organization.

About NYCSBUS HR Department :

The Human Resources Department at NYCSBUS delivers a comprehensive suite of HR services to over 1,800 employees across five Bus Depots throughout NYC. We are committed to fostering a workplace where every employee feels valued, supported, and empowered. Our team prioritizes people first, ensuring that every HR interaction reflects our dedication to excellence, empathy, and responsiveness.

We believe that exceptional customer service is not just a goal, it is a standard. Whether we are onboarding new employees, resolving employee concerns, managing benefits, or supporting career development, we strive to make every touchpoint meaningful and efficient.

Our department slogan, "HR in Motion : Supporting Those Who Move NYC" , is more than a tagline, it is a guiding principle. It reflects our deep respect for the essential role our employees play in delivering safe, equitable, and reliable transportation to NYC students. Through our daily work, we aim to embody this message and reinforce the values that drive NYCSBUS forward.

Key Work Responsibilities But Not Limited To :

Payroll Support Responsibilities :

• Maintain Payroll Data in HRIS : In collaboration with the Payroll Specialist, accurately enter, update, and audit payroll-related information in the Human Resources Information System (HRIS)(UKG), including employee status changes, compensation adjustments, timekeeping records, and tax documentation. Ensure data integrity and compliance with internal policies and external regulations.
• Assist Payroll Specialist with Payroll Operations : Provide administrative support to the Payroll Specialist throughout the payroll cycles, including preparing reports, verifying time and attendance data, and organizing payroll documentation. Help ensure timely and accurate payroll processing for all employees.
• Support Payroll Processing Activities : Participate in payroll processing tasks as needed, such as reviewing timesheets, reconciling discrepancies, and coordinating with departments to resolve missing or inaccurate data. Assist in finalizing payroll runs and distributing pay stubs or direct deposit confirmations. In his absence, serves as the Payroll Specialist back-up.
• Respond to Employee Payroll Inquiries : Serve as a first point of contact for employee questions related to payroll, timekeeping systems, compensation, and deductions. Investigate and resolve routine issues or escalate complex matters to the Payroll Specialist or HR leadership as appropriate.
• Ensure Compliance and Confidentiality : Handle sensitive payroll data with discretion and maintain strict confidentiality. Follow established procedures to ensure compliance with labor laws, company policies, and audit requirements.
• Support Special Projects Led by Senior HR Manager : Assist the Senior HR Manager with ad hoc HR and payroll-related projects, including compiling and analyzing employee contributions data, preparing reports, and coordinating project logistics. Contribute to data accuracy and timely completion of project deliverables related to audits and others.

Human Resources Support Responsibilities :

Other Duties

Qualifications & Job Competencies :

Compensation & Benefits

NYCSBUS is an equal opportunity employer and is committed to a diverse staff.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.