Student Services Specialist Sr (ST) (Advisement)

Student Services Specialist Sr (ST) (Advisement)

Job ID : 321946

Location : Phoenix College

Full / Part Time : Full Time

Regular / Temporary : Regular

Hiring Salary Range

$20.61 - $26.80 / hourly, DOE

Grade

111

Work Schedule

Fall / Spring : M-Th 9 am - 6 pm, Fridays 7 : 30 am - 4 : 30 pm

Summer : M-Th 7 : 30 am - 6 : 30 pm or 8 am - 7 pm

Some evenings and / or weekends may be required.

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision - creating excellence in education for a better world.

We focus on people - not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community - we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Campus Statement

Situated in central Phoenix, Arizona, Phoenix College (PC) welcomed its inaugural class of students on September 13, 1920. A comprehensive community college with over 17,000 students and more than 150 degree and certificate program s, including two bachelor's degrees, Phoenix College embraces a student-centered approach to ensure quality teaching and learning. PC is a designated Hispanic Serving Institution (HSI) and is nationally recognized with the Seal of Excelencia . In 2025, PC was named as one of the top 16 community colleges in the nation as a Most Promising Place to Work by the National Institute for Staff and Organizational Development ( NISOD ). Join our top-tier faculty and staff as we innovate and lead in higher education.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD :

Affordable and Comprehensive Benefits Package :

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off : Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans : 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs :

Job Summary

Phoenix College is hiring a Student Services Specialist, Sr. (Short-Term) in Advisement. Academic Advisors play a vital role in guiding students toward success, whether they are working towards a degree or a certificate to go into the workforce. This position provides personalized support to help them navigate course selection, registration, transfer pathways, and academic goals while connecting them to essential resources. The additional responsibilities of this role include supporting student success initiatives such as Guided Pathways, collaborating with faculty and other student services areas, and leading group advising sessions. Academic Advisors engage in student outreach and retention efforts, ensuring students stay on track toward their goals. This position also assists with New Student Orientations (Bear Trax) and My College Orientation, as well as assists with our virtual services (chat). If you're passionate about empowering students and making a lasting impact, please apply for this role.

This is a short-term position with a projected end date of June 30, 2026. Renewal is based on the needs of MCCCD.

Essential Functions

35% - Advises students by appointment, walk-in, electronically, and over the phone or as elevated by other student services staff. Identifies resources needed to address students' circumstances and potential barriers. Researches and assists in analyzing and interpreting guidelines and regulations, specifically around program / degree requirements.

30% - Coordinates projects, events, and activities related to academic advising, orientation, and enrollment management. Coordinates workflow and the implementation of academic advising policies and procedures. Performs more technically complex and difficult student advising and processing. Prepares reports, maintains records, and tracks students' performance and progress. May evaluate admissions data such as transcripts and transfer credit.

25% - Prepares, designs, and maintains correspondence, reports, presentations, program materials, and documentation. Coordinates and maintains database information and reporting systems. Provides training or orientation to other staff, as assigned.

10%- Performs other duties as assigned.

Minimum Qualifications

Associate's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

Special Working Conditions

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

Posting Close Date

Apply on or before 10 / 19 / 2025 to be considered.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321946&PostingSeq=1

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