Service & Delivery Technician III

Overview

Join to apply for the Service & Delivery Technician III role at Safeway

The role supports retail stores in and around the Fairfield, CA region as part of Zone 6, which includes Davis through Healdsburg, San Francisco, and Benicia. The team includes two other technicians in the zone. The technicians repair devices such as Self-Checkout systems, counter scales, checkstand scales, point-of-sale printers, Lexmark printers, iPads, eCommerce picking devices, and desktops / laptops, and assist with deploying new and replacement hardware in the field. On-site visits to retail stores and backstage facilities address open IT issues, with remote support where possible.

The hourly range is $26.57 to $34.53 . Starting salary varies based on location, experience, and qualifications. There may be flexibility for exceptional candidates.

Main Responsibilities

• Support standard hardware platforms and systems installed throughout Safeway backstage facilities.
• Repair approved standard technology hardware, including PC / server hardware, network hardware, multi-function printers, scales, iPads, eCommerce picking devices, self-checkout and point-of-sale equipment.
• Provide network and remote connectivity (hardware / software) support.
• Installation of new hardware and software.
• Provide customers with IT support; meet goals for service level agreements.
• Interface with all Corporate IT groups for on-site support and technology resolutions.
• Adhere to repair standards and service levels established.

What We Are Searching For

About The Company

Albertsons Companies is at the forefront of the revolution in retail, with a focus on innovation and building belonging through our culture. We are one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants. Our hybrid work model, Presence with a Purpose, offers a flexible approach to work between remote and office time.

What is it like at Albertsons?

Our 290,000 associates are passionate about great service and building lasting relationships with customers. We continually enhance our digital and product offerings to make it easy for customers to get what they need, wherever they are.

J-18808-Ljbffr