PTCS / ICW - Behavioral Support Case Aide

The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals in the interest of the Medicine Creek Treat Territories, as stewards to ensure preservation of our cultural and environmental integrity for common good and prosperity for all.

Close : December 5, 2025

Job Title : Behavioral Case Aide

Department : Children's Services / ICW

Reports To : CPA Program Manager

Hours : 40 Hrs / Wk - Full Time

Salary : Based on Salary Matrix+Benefits

Requisition : 812

• Salaries are market competitive. For accurate salary information, call (253)573-7863 or email jobs@puyalluptribe-nsn.gov. The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement / 401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Position Summary :

The purpose of this position is to provide visitation and transportation services for families and children being reunified by the Puyallup Tribal Court System and assists in providing support to Case Workers, CPS, and Foster Home Licensors where needed. Behavioral Support Case Aides will be required to assist with afterhours tasks such as emergency response, events and services.

Essential Duties and Responsibilities

Participates in weekly staffing meetings with direct supervisor for the purpose of addressing family and child needs.

Supervises visits and provides caseworker with detailed written visitation reports of each assigned family and in person communication if there are any concerns or needs that arise.

Provides transportation for children and families to identified appointments related to their specific case plan and documents complete case records of each transport.

Assist department in identifying resources for families, i.e. phone calls, setting appointments, transportation.

Assists department in obtaining necessary paperwork to meet the needs of families.

Assists caseworkers with paperwork, filing and uploading into databases, and other case management duties.

May need to transport children out of state / or assist caseworkers in these transports.

Available to respond to afterhours emergencies as needed.

Flexibility in scheduling visitations to meet family's needs.

Maintains multiple calendars and schedules.

Promptly follows up with supervisor and initiates appropriate actions if there are any concerns with the current assigned caseload.

Maintains confidentiality and appropriate professional boundaries regarding clients.

Participates in departmental staff meetings and trainings.

Will continuously engage in professional development including but not limited to, cross training throughout the department and best practices of child welfare service delivery.

Participate in departmental community events.

Assists Caseworkers with coordinating educational advocacy for school age children and health and dental services.

Assists Caseworker in identifying and accessing childcare.

Assists Caseworkers in accessing and providing culturally relevant services to each child.

Assist with crisis support services 24 / 7 including crisis planning, phone coaching and assistance.

Performs other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities. May act as a resource and trains Case Aides.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Associates degree in Human Services preferred. High School Diploma / GED required and two years related experience and / or training working with Native American children and their families in a Social Work setting; or one year of experience and agreement to follow a supervision plan until the two year requirement is met. Two years of behavioral support experience is preferred. Must have beginner to intermediate computer experience in Word and Excel. Must have no current or previous Tribal or State CPS history or founded allegations of child abuse or neglect.

Note : Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period you will be credited with 6 months of experience).

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Licenses Or Certificates

Must have a clean driving record for the past five years (no driving related criminal actions or traffic related infractions either pending or adjudicated).

Must have safe and reliable transportation.

Must have and maintain a valid and unrestricted Washington State driver's license and proof of insurance. Must be insurable to occasionally drive Tribal vehicles.

Must pass a Washington State DSHS criminal history and CPS background inquiry upon hire and every two years thereafter unless otherwise indicated.

First Aid and CPR certification must obtain within the first 90-days of hire.

HIV / AIDS certification must obtain within the first 90-days of hire.

BBP (Blood Borne Pathogens) certification must obtain within the first 90-days of hire.

Mandated Reporting training must obtain within the first 30-days of hire.

Trauma Informed Care certification must obtain within the first 90-days of hire.

Other Skills and Abilities

Must be willing to attend training for professional development. Adheres to the Child and Family Protection Code; Duty to Report Child Abuse and Neglect.

Knowledge of Native American family dynamics. Sensitive to and familiar with the social / cultural needs of Tribal children and their families.

Must be 21 years old or 18-20 if enrolled in a BSW program.

Knowledge of child safety.

Behavior management training authorized by DCYF supervisor to include but not limited to :

Redirection effective problem solving

Excellent verbal and written communication

Knowledge of basic child development and milestones

Effective interpersonal communication

Mandated reporter training required upon hire and annually thereafter for all PTCS staff.

Must maintain a strict level of confidentiality at all times.

Must be available to work some nights and weekends as needed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires the ability to operate a, personal computer, multi-line telephone, calculator, facsimile and photocopier and other general office equipment.

Requires the ability to read, write, communicate, and interpret information accurately in English.

Requires the ability to concentrate and consistently produce accurate work.

While performing the duties of this job, the employee is regularly required talk or hear.

The employee is frequently required to sit.

The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; reach with hands and use hands to finger, handle and feel.

The employee must frequently lift and / or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is low to moderate.

The physical exertion is low to moderate.

Work is performed in an office setting with frequent outside travel.

There are frequent employee contacts and interruptions during the day.

Position may be stressful at times due to the sensitive or confidential issues being addressed.

Requires local travel using employee's personal transportation.

The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Indian Preference Employer as Required by Law

H o w T o A p p l y :

Apply online at https : / / usr55.dayforcehcm.com / CandidatePortal / en-US / ptoiad

Online Application Tips :

1. If you are using a PC, use Chrome. If you are using a MAC, use Safari.

2. Upload additional documents (resume, cover letter, letters of recommendation, proof of Indian blood, etc.) to the resume tab as one (1) PDF file or email documents to jobs@puyalluptribe-nsn.gov and we can add them to your online application. Please send in copies of any degrees or certificates that you have been awarded.

3. Indian Hiring Preference - send in the appropriate documentation for the category you select. If you have any questions about the hiring preference policy or what document to send in, email us at jobs@puyalluptribe-nsn.gov or call (253) 573-7863.

4. Provide 3+ references (we cannot obtain references from direct family members - mother, father, grandparents, sisters, brothers, or children and this includes in laws). One reference must be your most recent supervisor. We prefer the rest of your references to include co-workers, subordinates, or other supervisors, but we can accept a personal reference from someone who is familiar with your work ethic, habits, and attendance. You can send in letters of recommendation to jobs@puyalluptribe-nsn.gov

5. To add more employment, education, references, etc., click on the small + sign at the top right corner of the page.

6. When entering salaries, only use numbers. Do not use any other characters (such as , . or $)

7. After you submit your application, you will receive an email confirmation. If you do not receive an email, please call the office to confirm submission.

If you have any questions about the positions or the online application, please call (253) 573-7863

or email jobs@puyalluptribe-nsn.gov.

3009 E. Portland Ave., Tacoma, WA 98404

Native American preference applies and job placements are given on a competitive basis, using job related factors. Because of the large number of applications received and limited job positions, your application will not guarantee employment.