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Qualified Professional, IDD
Qualified Professional, IDDCovenant Case Management Services • Hickory, NC, US
Qualified Professional, IDD

Qualified Professional, IDD

Covenant Case Management Services • Hickory, NC, US
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Covenant Case Management Services is seeking an energetic and compassionate Qualified Professional with experience in intellectual and developmental disabilities (I / DD) to lead a team providing support to individuals in the Hickory area.

You will play a pivotal role in ensuring high-quality service delivery, fostering positive relationships, and advocating for the individuals we serve.

This is a hybrid role.  Key Responsibilities :

  • Oversee and supervise direct care staff, ensuring their effectiveness and adherence to best practices.
  • Manage staffing schedules, provide guidance, and ensure adequate staffing coverage.
  • Coordinate and provide quality services, ensuring they align with CCMS goals and individual needs.
  • Establish and maintain positive relationships with MCOs, collaborating agencies, and families.
  • Conduct person-centered assessments, develop functional and measurable goals, and create individualized support plans.
  • Train staff on client-specific needs, ISPs, and related information.
  • Ensure timely submission of authorizations, complete progress reports, participate in audits, and review documentation.
  • Advocate for individuals and their families to ensure they receive necessary services.
  • Review data and billing to ensure accuracy and compliance.

Supervision and Training :

  • Conduct monthly supervision meetings, provide training, and ensure compliance with policies and procedures.
  • Be available for on-call crisis services as scheduled.
  • Implement performance improvement measures and ensure compliance with program standards.
  • Ensure staff and contractors adhere to company policies and procedures.
  • Represent CCMS in community activities and participate in interagency meetings.
  • Obtain necessary consents from individuals and legally responsible persons.
  • Assist with staff recruitment and training, and provide support during urgent situations.
  • Key Responsibilities :

  • Meet the North Carolina definition of a Qualified Professional (see qualifications below).
  • Have at least two years of supervisory and management experience, as well as two years of experience working with individuals with I / DD.
  • Demonstrate excellent communication, leadership, adaptability, and problem-solving skills.
  • Have reliable access to internet and cell phone and reliable transportation; ability to travel up to 40%.
  • Have a working knowledge of the behavioral sciences and allied disciplines related to I / DD.
  • Hold a license, provisional license, certificate, registration, or permit issued by a governing board regulating a human service profession.
  • Have a graduate degree in a human service field with one year of experience.
  • Have a bachelor's degree in a human service field with two years of experience.
  • Have a bachelor's degree in any field with four years of experience.
  • Compensation :

  • $46,000 - $62,000 / Yearly  At Covenant Case Management Services, we value diversity and are committed to creating an inclusive environment for all employees.
  • We encourage individuals from all backgrounds to apply.

    If you are passionate about making a difference and have the necessary qualifications, we invite you to apply and join our dedicated team.

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    Qualified Professional • Hickory, NC, US

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