Talent.com
No longer accepting applications
Americas Services Lead EBMS

Americas Services Lead EBMS

Montana StaffingHelena, MT, US
1 day ago
Job type
  • Full-time
Job description

Americas Services Lead EBMS Solutions & Sustainability

The Americas Services Lead EBMS Solutions & Sustainability is responsible for leading the regional service organization that delivers building automation, and energy management solutions across the clients portfolio. This leadership role combines deep technical knowledge of building systems with strategic, financial, and operational management skills to ensure service excellence, customer satisfaction, and profitable growth.

What You'll Do :

  • Strategic Leadership :

Develop and execute the Americas service strategy for BMS, support services and energy management solutions within the EBMS portfolio.

  • Drive profitable growth through service contracts, digital energy solutions, and retrofit / modernization projects.
  • Contribute to long-term strategic planning, market analysis, and capability development.
  • Operational Excellence :

    • Lead end-to-end service operations for BMS systems, including but not limited to reactive maintenance, add / move / change, remote monitoring, platform maintenance and energy performance optimization.

  • Standardize service delivery processes to ensure consistent quality, safety, and compliance.
  • Manage operational KPIs including uptime, energy savings, first-time fix rate, and SLA adherence.
  • Ensure integration of digital tools, analytics platforms, and connected services into daily operations.
  • Customer Engagement & Business Development :

    • Partner with the wider account team to develop tailored service offerings that enhance customer value and system performance.

  • Build trusted relationships with key stakeholders, internal CBRE account teams to promote long-term service delivery.
  • Support our wider account in achieving their sustainability, energy efficiency, and carbon reduction goals.
  • Serve as a senior point of escalation for major service and program requests.
  • This role will require a customer first approach and speed of responsive and high level of engagement will be key.
  • People Leadership :

    • Lead and develop a high-performing team of engineers and potentially expanding to its own dedicated PMO team.

  • Foster a culture of continuous improvement, technical excellence, and customer focus.
  • Oversee training and certification programs to enhance technical capability in BMS controls, BMS software, and energy analytics as required.
  • Champion safety, diversity, and employee engagement across the region.
  • Technology & Innovation :

    • Promote adoption of advanced analytics to enhance the service offering.

  • Leverage data insights from connected systems to drive proactive service delivery and energy optimization.
  • Collaborate with product and digital teams to enhance service tools, platforms, and sustainability-focused solutions.

    • What You'll Need :

  • Education & Experience :

    • Degree or qualification in Mechanical, Electrical, or Building Services Engineering.

  • 8+ years of experience in Building Automation Systems, or Energy Management services.
  • 2+ years of experience managing multi-site service operations or technical solutions.
  • Proven track record in driving service growth, customer satisfaction, and operational excellence.
  • Technical Competencies :

    • In-depth understanding of the EBMS platform.

  • Ability to have developed and managed an end to end service process i.e., ticket request to scope development to pricing to delivery.
  • Leadership & Soft Skills :

    • Strategic and analytical thinker with a hands-on, customer-centric mindset.

  • Strong business acumen, communication, and stakeholder engagement skills.
  • Proven ability to lead through change and deliver results in a complex, dynamic environment.
  • Key Performance Indicators (KPIs) :

    • Growth in service contract and solution revenue.

  • Excellent timeliness and response metrics.
  • Customer satisfaction and retention.
  • Employee engagement and safety performance.
  • Travel Requirement :

    • Approximately 30% travel across North America, depending on project and client needs but flexible and not enforced.

    Why CBRE?

    When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values respect, integrity, service, and excellence and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

    Disclaimers :

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
  • CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $105,000 annually and the maximum salary for the is $120,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates may also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
  • CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
  • CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
    • Create a job alert for this search

    Service Lead • Helena, MT, US

    Related jobs
    • Promoted
    • New!
    Director- Digital Operations D&S Avionics & Electric Power North America

    Director- Digital Operations D&S Avionics & Electric Power North America

    Montana StaffingHelena, MT, US
    Permanent
    Job Leadership And Execution Of Multi-Discipline Infrastructure Services.Responsible for providing leadership and driving the execution of multi-discipline infrastructure services across the world....Show moreLast updated: 14 hours ago
    • Promoted
    Base Ecosystem Fund Lead

    Base Ecosystem Fund Lead

    Montana StaffingHelena, MT, US
    Full-time
    Base is planning to bring a million developers and a billion users onchain.We need your help to make that happen.Base is planning to bring a million developers and a billion users onchain.We need y...Show moreLast updated: 1 day ago
    • Promoted
    Sr. Director - Services Partners & Alliances

    Sr. Director - Services Partners & Alliances

    Montana StaffingHelena, MT, US
    Full-time
    Sr Director Of Services Delivery Integrators & Gtm Alliances.Since 1989, SHI International Corp.We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutio...Show moreLast updated: 1 day ago
    • Promoted
    Manager Business Platform - HNAS

    Manager Business Platform - HNAS

    Montana StaffingHelena, MT, US
    Full-time
    JOB SUMMARY : HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization...Show moreLast updated: 1 day ago
    • Promoted
    Principal Consultant

    Principal Consultant

    Montana StaffingHelena, MT, US
    Full-time
    Please note : This role requires up to 75% travel.Candidate must be a US citizen and be able to obtain security clearance. As a Learning Leader on the Federal Learning team, you will be responsible f...Show moreLast updated: 12 days ago
    • Promoted
    Strategic Account Director

    Strategic Account Director

    Montana StaffingHelena, MT, US
    Full-time
    This position is responsible for new account development and / or expanding existing accounts within an established geographic territory. Works as part of an account team to identify, qualify and deli...Show moreLast updated: 1 day ago
    • Promoted
    Sr Director Program Management, 340B - REMOTE

    Sr Director Program Management, 340B - REMOTE

    Montana StaffingHelena, MT, US
    Remote
    Full-time
    Sr Director Program Management, 340B - REMOTE.The Senior Director Program Management is responsible for leading the execution, management, and strategy of Prime's strategic 340B program.Working wit...Show moreLast updated: 12 days ago
    • Promoted
    Senior Manager, Base Ecosystem

    Senior Manager, Base Ecosystem

    Montana StaffingHelena, MT, US
    Full-time
    Base is planning to bring a million developers and a billion users onchain.We need your help to make that happen.We believe that the onchain platform is the most important builder platform since th...Show moreLast updated: 12 days ago
    • Promoted
    Environmental Services Aide - 1.0 FTE

    Environmental Services Aide - 1.0 FTE

    Montana StaffingHelena, MT, US
    Full-time
    Shift Time : 10 : 00am - 6 : 30pm (Monday through Friday) Status : 1.FTE Location : Regional Medical Center, SPH Regional Medical Center (2475 E Broadway St, Helena, MT 59601). Job Summary (Overview Of Job...Show moreLast updated: 12 days ago
    • Promoted
    Technical Program Lead

    Technical Program Lead

    METAHelena, MT, United States
    Full-time
    Meta), formerly known as Facebook Inc.When Facebook launched in 2004, it changed the way people connect.Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around t...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Customer Solutions Engineer - IMS Professional Services

    Senior Customer Solutions Engineer - IMS Professional Services

    Rocket SoftwareHelena, MT, United States
    Full-time
    It's fun to work in a company where people truly BELIEVE in what they're doing!.The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our moderniz...Show moreLast updated: 2 hours ago
    • Promoted
    Senior Manager Business Consultant (IC)

    Senior Manager Business Consultant (IC)

    Montana StaffingHelena, MT, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 12 days ago
    Manager, Solar Permitting

    Manager, Solar Permitting

    EcoplexusUSA, Montana, Helena
    Full-time
    Manager, Solar Permitting -West.We are looking for talented self-starters with imagination, creativity and vision.We are a rapidly-growing developer of large solar, wind and energy storage projects...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Director, Hyperscale Data Center Security Operations

    Director, Hyperscale Data Center Security Operations

    Montana StaffingHelena, MT, US
    Full-time
    The physical security operations team is the primary interface with all clients and ensures that client needs and expectations are met with high quality, industry standard programs and services.Ora...Show moreLast updated: 14 hours ago
    • Promoted
    Senior Principal Data Center Delivery Project Manager

    Senior Principal Data Center Delivery Project Manager

    Montana StaffingHelena, MT, US
    Full-time
    Strategic Data Center Delivery Manager.Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excel...Show moreLast updated: 12 days ago
    • Promoted
    Specialist, Clinical Business Operations, Oncology

    Specialist, Clinical Business Operations, Oncology

    Montana StaffingHelena, MT, US
    Full-time
    Japan with operations in the U.With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bri...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Director, Commercial Development - Advanced Therapies

    Director, Commercial Development - Advanced Therapies

    Montana StaffingHelena, MT, US
    Full-time
    Director, Advanced Therapy Commercial Development.At Cardinal Health, we're developing innovative products and services that make healthcare safer and more productive. Join a growing, global company...Show moreLast updated: less than 1 hour ago
    • Promoted
    Senior Director Data Center Engineering

    Senior Director Data Center Engineering

    OracleHelena, MT, United States
    Full-time
    Oracle Cloud Infrastructure (OCI) is seeking an accomplished Senior Director of Data Center Engineering to lead advanced engineering initiatives that enable OCI's hyperscale data centers to support...Show moreLast updated: 7 days ago