Customer Support Representative

A company is looking for a Customer Support Representative to deliver exceptional service to clients and financial advisors.

Key Responsibilities :

Deliver trusted and reliable service to clients, enhancing customer satisfaction and loyalty

Provide effective and timely resolution of customer inquiries and strive for first-call resolution

Complete ongoing training to stay updated on product, industry, service, and policy changes

Required Qualifications :

Post-secondary education or high school diploma

Customer Service or Financial Services experience is a plus

Ability to thrive in a fast-paced call center environment

Demonstrated computer efficiency

Flexibility to adjust and succeed in a rapidly changing environment