Solutions Engineering Manager

A company is looking for a Solutions Engineering Manager to lead their Post-Sales Solutions Engineering team.

Key Responsibilities

Maintain and grow a high-performing post-sales technical solutions team

Demonstrate measurable business impact by tying post-sales technical outcomes to merchant retention and platform adoption metrics

Drive internal and external collaboration to surface merchant needs and create repeatable technical solutions

Required Qualifications

Experience in a merchant / client facing role delivering technical solutions / projects

Proven experience leading post-sales or solutions engineering teams in a SaaS or eCommerce technology environment

Strong technical fluency in the Shopify ecosystem, including APIs and integration architectures

A track record of partnering cross-functionally with Product, Engineering, and Customer Success

Experience developing repeatable playbooks or frameworks that scale technical delivery