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TECHNICAL SERVICES MANAGER
TECHNICAL SERVICES MANAGERFortrex • Austin, TX, US
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TECHNICAL SERVICES MANAGER

TECHNICAL SERVICES MANAGER

Fortrex • Austin, TX, US
23 days ago
Job type
  • Full-time
Job description

Technical Services Manager

Safety Focused. Observant. Action Oriented. If these words resonate, then consider our Technical Services Manager as the position for you. In this role, you will implement and maintain Food Safety and Safety programs within multiple USDA and FDA facilities across a geographic area while effectively promoting the mission and values of the company to achieve strategic company goals. Are you ready to make an impact on the protection of the world's food supply and the employees who maintain it?

Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.

Over 10,000 dedicated team members across North America.

Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.

Over 50+ years of experience in creating long-lasting partnerships.

We protect the food supply by eliminating risks so families everywhere can eat without fear.

We are in service of safety at every step, ensuring the health of everyone is central to all we do from plant team members to consumers.

We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.

We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.

We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

As the Technical Services Manager, you will be the tactical arm of Technical Services when it comes to all things safety. Job duties include :

  • Create, implement, and maintain all Food Safety and Safety policies, procedures, and documents to always ensure audit readiness, drive continuous improvement efforts, and support management teams in meeting goals and objectives surrounding Food Safety and Safety.
  • Support facility and local team by playing an active role in third-party audits and assessments by regulatory agencies and provide technical assistance / support in the handling of escalating issues surrounding Food Safety and Safety.
  • Uphold service standards by conducting routine facility visits and performing internal assessments to verify adherence to policies and procedures.
  • Verify compliance to all internal, customer, third-party auditing, and regulatory requirements including EEOC, OSHA, FDA, Homeland Security, EPA, and USDA.
  • Review technical problems and procedures of departments and recommend solutions to problems or changes in procedures and actively participate in the development and execution of action plans within each facility.
  • Raise the profile of food safety and safety by conducting on-going training at each facility to ensure each are embedded in the culture.
  • Plan and coordinate Food Safety and Safety efforts in support of company's growth by conducting initial Hazard Assessments and Food Safety Assessments while playing an active role in the start-up process of new business.
  • Communicate clearly, concisely, and professionally while tailoring communication style and content to the audience.
  • Special Projects and other duties as assigned

Must be 18 years of age or older and active Driver's License.

Strong computer skills include Microsoft Office products.

Knowledge of food safety and safety regulations.

5+ years in the sanitation / food processing industry.

Ability to work well within a team, including adherence to core values and dynamic corporate culture.

Self-motivated with attention to detail, deadlines, and reporting.

Be adaptable to various assignments and non-routine tasks.

This position is based in your home office, when not travelling to the corporate headquarters, customer, or plant locations which may require the use of PPE including safety glasses, hardhat, ear protection, and / or other protective equipment / clothing. Walking, standing, sitting, and computer work are all required in this environment. Sitting for extended periods of time when travelling (mostly driving) is also required.

Medical, Dental, & Vision Insurance

Basic Life Insurance

Short- and Long-Term Disability

401k Retirement Plan

Paid Holidays (varies by location)

Paid Vacation

Employee Assistance Program ("EAP")

Training & Development Opportunities

Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and / or does not pose a direct threat to the health or safety of others in the workplace and / or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and / or the Recruiter hiring for the position.

APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!

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Technical Service Manager • Austin, TX, US

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