Retail Assistant Store Manager

Retail Assistant Store Manager

Position : Assistant Team Leader

Reports to : Store Team Leader / Co Team Leader

Department : Store Operations

Exemption Status : Non-Exempt

Position Overview :

The Assistant Team Leader provides leadership for the successful operation of the entire front-end of the store. The ATL creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of associate development, customer service, asset protection, and store maintenance.

Primary Responsibilities :

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
• Ensure that store standards, Redbook compliance, and company programs meet all operational expectations.
• Ensure that the front-end, entrance, and exterior of the building are maintained properly.
• Ensure that all associates are provided daily tasks and are being productive.
• Responsible for the organization and maintenance of the office areas.
• Provide support for the Door to Floor process and merchandising initiatives.
• Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure that all corrective actions are completed.
• Lead monthly safety meetings with store associates and assess all changes from the meetings.
• Ensure that all customer service standards meet company expectations.
• Complete price changes as necessary and required by the company.
• Assist with coaching, training, developing, evaluating, supervising, and scheduling store associates.
• Perform all Team Leader functions to open and close the store when needed.
• Provide leadership with the associates regarding all donation programs and Ollie's Army sign up and membership.
• Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.
• Complete any additional responsibilities and / or duties as assigned.

Qualifications :

Physical Requirements :

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.