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Knowledge Leader (Community and Home Based Care)
Knowledge Leader (Community and Home Based Care)Oracle • Richmond, VA, United States
Knowledge Leader (Community and Home Based Care)

Knowledge Leader (Community and Home Based Care)

Oracle • Richmond, VA, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Job Description

We are looking for an experienced Women's Health consultant to help support the Consultant education and role development for both internal solution consultants and 3rd parties that support the Oracle Health EHR Millennium solutions. This role is specific to the Women's Health product.As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client's satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery. The responsibilities include course content creation and management; delivery of instructor-led courses; assistance with certification development; and collaboration with the Model Experience team, Consulting, and Product Development teams to remain current with new Women's Health features. The person will be a subject matter expert on Women's Health. Training is delivered to Consultants and trainers, both internal Oracle employees and 3rd parties. This role requires the use of discretionary judgement during the development and maintenance of course content. Discretion is also used while facilitating instructor-led courses and handling any situations during class that may arise. Determination of content to include while working with subject matter experts on instructional design projects.

This role will be expected to :

Maintain course content for multiple delivery modes : instructor-led, self-paced, and test out.

Delivery of instructor-led courses to educate employees to appropriately of standard recommendations.

Collaboration with the Model Experience team, Consulting, and Product Development teams to remain current with new product features.

Subject matter expert for assigned product.

Lead instructional design planning and development to support Consultant Talent Development initiatives.

Leverage various tools to plan and development self-paced learning collateral.

Provide domain expertise and support.

May be asked to monitor and / or manage issues logged via problem management process.

Review post training feedback and apply changes to continually improve employee training.

Operate independently to provide quality knowledge sharing regarding products, industry best practices, local and state regulations, and their impacts to a project engagement.

Perform varied and complex duties and tasks that need independent judgment, in order to provide continuous education surrounding, but not limited to Oracle products and technology, industry best practices, local and state regulations

Apply Oracle methodology, company procedures, and leading practices

May act as the team lead on projects

Effectively consult with management of customer organizations

Participate in business development activities

Develop and configure detailed solutions for moderately complex projects

Responsibilities

Basic Qualifications :

5-7 years of overall experience in relevant functional or technical roles including knowledge and experience with the Oracle Health EHR Millenium product(s). Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and other internal stakeholders.

At least 7 years total combined related work experience and completed higher education, including :

o At least 5 years additional work experience directly related to the duties of the job and / or completed higher education

At least 2 years healthcare information technology (HCIT) consulting, HCIT support and / or other client-facing or information technology (IT) solution work experience

Expectations :

Willing to work additional or irregular hours as needed and allowed by local regulations

Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Perform other responsibilities as assigned

Disclaimer :

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US : Hiring Range in USD from $25.48 to $60.63 per hour; from : $53,000 to $126,100 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee / Spouse / Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Knowledge Leader • Richmond, VA, United States

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