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Description
This position will offer flexibility to work from home after successfully completing a 90-day training period!
Job Details
This position involves community management and effective customer service to designated communities / homeowners, with in-depth knowledge of Covenants, Conditions and Restrictions (CC&R’s) and management contracts.
Position Responsibilities
- Review and understand Association governing documents, including CC&Rs, Bylaws, Rules and Regulations, and relevant statutes, ensuring compliance in partnership with AAM’s Management Team.
- Interact regularly with homeowners, vendors, and service providers to maintain high-quality customer service.
- Create and disseminate communications via newsletters, emails, and the web regarding Association activities and policies.
- Negotiate and execute contracts for vendors and service providers.
- Prepare bid specifications and work orders for vendors / service providers.
- Plan, budget, advertise, and attend Association events with Board / Committee approval.
- Develop and implement policies, and execute tasks assigned by the Board and AAM.
- Review, analyze, and present monthly management / financial reports; work with accounting to resolve discrepancies.
- Research, prepare, and provide annual budgets; collaborate with vendors for accurate data.
- Review, modify, code, and approve invoices.
- Facilitate Board meetings and other special meetings, providing leadership and guidance as required.
- Hire, train, and coach employees, terminating employment when necessary.
- Proactively manage and plan for future growth.
- Perform other duties as directed.
Knowledge, Skills, and Abilities
Excellent interpersonal skills : outgoing, communicative, poised, articulate, persuasive, and effective in groups.Strong time management skills to handle multiple tasks and meet deadlines.High attention to detail and organizational skills.Experience with HOA or similar entities involving governing document enforcement.Proficiency with computer programs including Microsoft Office, internet, and email systems.Ability to work collaboratively with staff and residents at all levels.Ability to work efficiently in a fast-paced environment.Flexibility to work evenings and weekends for meetings and emergencies.Use of personal vehicle for community inspections and commuting.Walking communities to inspect common areas.Sitting and standing for moderate periods.Additional Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Marketing and SalesIndustries : Business Consulting and ServicesReferrals can double your chances of interviewing at AAM. Get notified about new Community Manager jobs in Phoenix, AZ .
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