General Manager - Cafe JN -112025-168306

General Manager – Position Overview

We’re seeking an energetic and hospitality‑driven General Manager to lead a café operation known for delivering a daily escape to the local community. This is an opportunity to oversee a beautiful, high‑volume café where hospitality, efficiency, and financial performance combine to create an unforgettable guest experience.

Benefits & Compensation

Competitive base salary (commensurate with experience)

Comprehensive health, dental, and vision insurance

Paid time off and holidays

Employee dining discounts

Career growth and professional development opportunities

Supportive leadership and collaborative work environment

Requirements & Qualifications

Minimum 2 years of experience as a manager in a quick‑service or full‑service restaurant, or 2 years as a Team Captain

Demonstrated success achieving KPIs (sales, labor targets, guest satisfaction) and ability to articulate the actions taken to deliver results

Strong leadership and team development skills with a passion for coaching and mentoring

Excellent organizational, communication, and interpersonal skills

Ability to perform in high‑pressure environments while keeping teams calm and focused

Experience using a Point of Sale (POS) system

Embodies the 5Cs of leadership : Competency, Commitment, Courage, Candor, and Consistency

Must Haves

Lead café operations daily, visible on the floor to welcome guests, monitor service, and support the team

Drive financial performance by meeting sales and average check targets, managing labor costs, and reducing waste

Train, coach, and onboard new team members while maintaining high‑performance standards

Build strong community connections by engaging with locals, knowing their names, and participating in neighborhood events

Ensure Department of Health compliance, sanitation, and safety standards at all times

Maintain a clean, organized, and inviting café environment with consistently beautiful food and beverage presentation

Preferred Background & Skills

Experience in both quick‑service and full‑service restaurant environments

Strong understanding of local community engagement and guest loyalty building

Proven ability to partner cross‑functionally (Ops, Supply Chain, People Ops) for smooth execution

A passion for creating memorable guest experiences and inspiring teams to do the same

Location : Bethesda, MD

Salary : $70,000 – $90,000

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