Sales Support Specialist

Sales Operations Specialist

About the Role :

We’re looking for a Sales Support Specialist to assist our account managers and sales team in delivering exceptional service and meeting performance targets. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities :

• Assist account manager / sales team to meet the performance target to provide an efficient and comprehensive service
• Support account manager / sales team in handling of inquiries, orders, issues, shipment, tracking, reports, and general follow up
• Works cross functionally with manufacturing and management teams and resolving issues timely as required
• Proactively interface with customers and serve as a point of main contact as request
• Coordinate sales related activities and maintain / monitor accurate data with efficiency
• Prepare sales operation reports and presentation materials as request
• Support sales administrative related functions
• Exercise creative thinking and apply experiences to improve processes as needed

Qualifications & Skills

Preferred : Operational experience in distribution business.