Reservations Manager

About the Blank Family of Businesses

Arthur Blank is the Chairman and Owner of the Blank Family of Businesses and Co-Founder of The Home Depot, the world’s largest home improvement retailer and second largest retailer in the United States. Arthur’s family of businesses portfolio includes The Arthur M. Blank Family Foundation, National Football League’s Atlanta Falcons, Mercedes-Benz Stadium, PGA TOUR Superstore, Major League Soccer’s Atlanta United FC, and AMB West. While diverse in nature with unique operations and customers, all of these businesses are run based on a common set of core values, which focus on developing customer relationships, treating Associates with respect and supporting communities.

About AMB West

We believe that Montana’s unique ability to connect people to each other and to nature has the power to build stronger, healthier, happier communities, and that we have a role in preserving Montana’s beauty for future generations. Like all the businesses within the Blank Family of Businesses, AMB West is a highly purpose-driven organization devoted to positively impacting the lives of its guests. AMB West consists of Mountain Sky Guest Ranch, West Creek Ranch, Paradise Valley Ranch, and Auster at Dome Mountain. In addition to these exceptional properties, there are additional plans for continued growth which will exponentially increase the positive impact on the Paradise Valley region.

Mountain Sky Guest Ranch :  Mr. Blank purchased Mountain Sky Guest Ranch in 2001 and it became the first company in the Blank Family of Businesses. His ownership of the ranch is driven by his and his family’s love of the outdoors and their commitment to enriching family experiences; building strong communities; and the active, enlightened preservation of the environment. Arthur first discovered Mountain Sky while on family vacation. Just south of Bozeman, Montana, Mountain Sky Guest Ranch (MSGR) is nestled within more than 10,000 acres of beautiful, rugged countryside in the southeastern corner of the Montana Rockies. Located just 30 miles from the north entrance of Yellowstone Park in an area appropriately named Paradise Valley, this secluded spot is known for its majestic scenery, peaceful atmosphere and outdoor adventure activities. Catering to guests who are looking for a relaxing getaway and sincere Western hospitality in a glorious setting, this beautiful ranch has topped the list of upscale guest resorts in the American West.

West Creek Ranch : West Creek Ranch is located adjacent to Mountain Sky Guest Ranch and is a part of AMB West Philanthropies, which comprises the non-profit interests of the Arthur M. Blank Family Foundation in the Western United States. This includes AMB West Community Fund, AMB West Conservation, AMB West Base Camp, and AMB West Challenge Course. West Creek is a 6,600- acre working ranch bordered by the Yellowstone River and Gallatin National Forest. Arthur Blank has transformed the property into an inspired space being offered by invitation-only to select non-profit partners, business partners and associates of the Blank Family of Businesses. The ranch provides an intimate setting for meetings, leadership development, community building, inspiration and connection. Working with select non-profit partners, The Arthur M. Blank Family Foundation brings together leaders across sectors to address today’s most urgent challenges. During their week-long think tank, West creek provides 5-star service and recreational amenities that allow participants to focus on innovation and creative problem-solving.

Paradise Valley Ranch :  Paradise Valley Ranch offers an extraordinary hunting opportunity and is located south of Livingston, MT in hunting district 314 north of Big Creek. Dedicated to conserving our lands for future generations while also serving our community by being good neighbors, This ranch offers elk hunts guided by skilled staff and allows fellow Montanans a quality opportunity to harvest an elk from an over-populated herd.

Auster at Dome Mountain : Auster at Dome Mountain is the newest project from the AMB West team — a hospitality venture coming to life in the heart of the Greater Yellowstone Ecosystem. The AMB West team is developing a hospitality venture on the riverfront acreage of the property that will be open to the public and operational year-round. Currently in development, the project will include 20 cabins, a restaurant and bar, a small coffee shop, and a seasonal outdoor pool. With opportunities for outdoor education, recreation, wildlife watching, and winter exploration, the ranch is designed to offer all guests an immersive experience whether they are stopping by for lunch or staying for a week.

Who we are

We use our core values as a compass to guide our decisions because they are our North Star. If we live our core values daily, we know everything else will take care of itself. We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities.

Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.

Collaborate – Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.

Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.

Build Relationships – Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.

Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.

Position Summary

• Please note this position is for our new property, Auster at Dome Mountain

As the Reservations Manager, you’ll be the first point of contact for future guests — helping them plan memorable stays through clear communication, attention to detail, and genuine hospitality. You’ll manage inquiries, bookings, and guest communication using our HMS. This is a foundational role on the guest services team and an opportunity to help create an outstanding experience from the very beginning.

Role and Responsibilities

Guest Communications

Office Work

Training

Qualifications

Benefits