Site HR / LR Lead Customer Care and Aftersales

Human Resources And Labor Relations Professional

General Motors is seeking a dynamic Human Resources and Labor Relations professional to lead HR / LR operations at our Customer Care & Aftersales (CCA) Processing Center in Jackson, Mississippi home to approximately 95 employees. This leadership role is ideal for someone who is passionate about building a talented organization, driving culture, fostering productive union relationships, and making a lasting impact in a fast-paced warehouse environment.

Responsibilities

• Partner with the Plant Manager to drive GM culture, elevate employee experience, and improve engagement across the site.
• Promote a positive working relationship with the union through consistent application of local and national agreements.
• Lead negotiations, grievance resolution, and implementation of labor agreements.
• Support core HR processes including talent planning, performance management, compensation, recruiting, and employee development.
• Drive compliance to GM policies. Support investigations and resolution of employee concerns.
• Facilitate training on HR policies, LR procedures, and union agreements.
• Manage staffing, onboarding, and workforce transitions for hourly, contract, and salaried employees.
• Support plant safety initiatives driving employee involvement through GM's Global Manufacturing System.

Requirements

Preferred

GM does not provide immigration-related sponsorship for this role.

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job may be eligible for relocation benefits.

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

From day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions.

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com.