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Medical Affairs Content Quality Associate
Medical Affairs Content Quality AssociateMedasource • Indianapolis, IN, United States
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Medical Affairs Content Quality Associate

Medical Affairs Content Quality Associate

Medasource • Indianapolis, IN, United States
8 days ago
Job type
  • Temporary
Job description

Medical Affairs Content Quality Specialist

Location : 3 days onsite / week in Indianapolis, IN

12-month contract, with high likelihoods of extension

Start : Dec 8, 2025 or Jan 5, 2026

Objective :

Our Client's Medical Affairs Content Quality Process team leads the medical content review and approval process , ensuring all medical content meets the highest standards of scientific accuracy, quality, and compliance so customers receive timely, reliable information. The team is tasked with the oversight and execution of the Medical Content Review Processes which includes :

  • Defining the end-to-end medical content review process, from submission through approval.
  • Driving organizational change management (OCM), including design and delivery of training, provide clear communications to support adoption.
  • Measure key performance metrics, such as monitoring quality and cycle time, identifying best practices, and removing barriers to efficiency.

Their commitment to excellence ensures a process that is transparent, auditable, and continuously improving , supporting both business agility and regulatory expectations.

This role will primarily focus on monitoring quality and risk assessments of the Global and US Medical Content Approval (MCA) Process. The primary responsibilities may include those listed below as deemed appropriate by line management, as well as other duties assigned.

Primary Responsibilities :

  • Define, implement, and oversee quality monitoring of the Medical Content Approval (MCA) Process
  • Conducts quality monitoring of the MCA process and partners with the Global Medical Affairs Organization (GMAO) functions that also do monitoring in execution of Medical Affairs Business Oversight Plan.
  • Performs routine risk assessments, including running reports, analyze trends, documenting deviations.
  • Maintain and improved quality system components. For example keeping procedures, functional job aids, templates, and knowledge sources current
  • Summarize data to facilitate actionable outcomes.
  • Be a thought partner with the MCA strategic leads to ideate and develop effective solutions and pull through training.
  • Partner with MCA strategic lead to improve usability of procedures, job aids, and knowledge sources for end users (AI, searchability, tagging, version control).
  • Act as a triage for business partners to respond to questions and escalations related to Medical Affairs content quality processes, resources, systems, and training needs.
  • Improved cycle time and first-pass yield for content reviews.
  • Reduction in rework and repeated questions from business partners.
  • High adoption and comprehension of training materials.
  • Stakeholder satisfaction with process clarity and support.
  • Qualifications :

  • Bachelor's degree in scientific or health sciences discipline.
  • At least 1 year of pharmaceutical or healthcare industry experience.
  • Strong attention to detail and quality mindset.
  • Excellent written and verbal communication skills in English
  • Proficiency with quality systems and documentation tools (e.g., Veeva Vault, Workfront, Power BI).
  • Experience in Medical Affairs, Regulatory, or Quality Assurance.
  • Highly motivated and ability to work independently and collaboratively across teams.
  • High learning agility and comfort with ambiguity and change.
  • Ability to work in office at least 3 days per week (Location : Indianapolis-based)
  • Demonstrated strength and proactive approach in problem-solving skills
  • Operates with speed and efficiency
  • Strong project management and organizational skills including ability to prioritize multitask and manage multifaceted projects
  • Proficiency in Microsoft Office Suite of services
  • Demonstrated success working across multiple geographies, time zones, business units and / or molecules or similar complexity
  • Consistently demonstrates elevated emotional intelligence
  • Disclaimer : Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

    EEO :

    We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

    Benefits & Perks :

    Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

    Pay Disclaimer :

    The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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    Quality Associate • Indianapolis, IN, United States

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