Clerical / Admin - Customer Service Representative

Details

Client Name

Hoag Memorial - HOSPITAL BILLING

Job Type

Local

Offering

Non-Clinical

Profession

Clerical / Admin

Specialty

Customer Service Representative

Job ID

16645600

Job Title

Clerical / Admin - Customer Service Representative

Weekly Pay

620.0

Shift Details

Shift

5x8 Days

Scheduled Hours

Job Order Details

Start Date

07 / 07 / 2025

End Date

12 / 27 / 2025

Duration

25 Week(s)

Job Description

Radiology - Customer Service Specialist

Pride Health is hiring a Customer Service Specialist for one of its clients in California.

This is a 6-month contract with competitive pay and benefits.

Location - Costa Mesa, California (92626)

Pay range - $20 - $25 per hour.

Length of assignment - 6 months contract (possibility to extend)

Shift - Monday to Friday 8 : 30 am-5 : 05 pm; 100% onsite.

Job Summary

The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient / member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.

Requirements

• High school diploma or equivalent required.
• One (1) - three (3) years of customer service experience.
• 2+ years experience with radiology diagnostic testing scheduling experience - e.g., mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine - Required.
• Health insurance verification knowledge - Required.
• Epic EMR experience - Preferred.

Benefits

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Client Details

Address

2975 Red Hill Ave #200

City

Costa Mesa

State

Zip Code

92626

Job Board Disclaimer

Pride Global and its entities offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life and disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.