Analyst, Senior, Transit Systems (HASTUS)

Salary : See Position Description

Location : Portland, OR

Job Type : Non-Union Regular Full-Time

Job Number : 25-00108

Department : Transportation (Non Union)

Opening Date : 10 / 28 / 2025

Closing Date : Continuous

Description

A primary role of this position is to function as a central point of contact for HASTUS users, TriMet IT support, and GIRO (the parent company of HASTUS). The individual in this role will develop an awareness of persistent operational issues and serve as a key contributor in the strategic management of daily operations and the ongoing evolution of HASTUS products.

Strengthening the relationship between TriMet and the HASTUS user community will be a core focus, leveraging the full HASTUS suite and maintaining a productive partnership with GIRO. Emphasis will be placed on addressing downstream data needs and resolving operational incidents that involve or require support from GIRO and / or TriMet.

In addition, the role involves shaping HASTUS system strategy by evaluating current business practices and processes and facilitating or initiating redesign efforts when needed. Advocacy for the HASTUS user community and its evolving needs is essential, especially in response to emerging trends that impact the way users interact with the system.

The position will also be responsible for identifying training needs within the user community and coordinating efforts and resources across departments. By doing so, the role supports the development of efficient, productive, and streamlined workflows across HASTUS user groups.

Providing strategic and leadership direction in prioritizing the evolution of the HASTUS suite of products is another key responsibility. This includes leading smaller-scale upgrades directly and serving as the Transit business lead for major upgrade projects, in coordination with a project manager from TriMet's Data Engineering team.

This role requires being onsite four (4) days per week.

Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements. Safety is a fundamental value that guides all aspects of our work. Perform related duties as required.

Serve as a good steward of TriMet and maintain a strong and current understanding of customers' experiences and of TriMet's product and service offerings.

Forbes Magazine recently ranked TriMet as one of the top five places to work in Oregon! TriMet is ranked the number one Oregon-based employer in the state, as well as the top "Transportation and Logistics" employer in the state.

Essential Functions

• Develop and maintain an awareness of persistent operational issues as a key player in the strategic management of daily operations and the evolution of HASTUS products.
• Function as a central point of contact for TriMet users, TriMet IT support and GIRO.
• Develop and implement strategy for HASTUS systems, looking at existing business practices and process and facilitating or prompting work redesigns where appropriate. Steer the organization towards production and optimal workflow practices within and across HASTUS user groups.
• Build the relationship between TriMet and the HASTUS User Community utilizing the HASTUS suite of products and thereby, GIRO (the software company that licenses HASTUS to TriMet).
• Lead discussion and make final decisions on HASTUS data relationships required for managing the integrity of data representing the transit service network.
• Advocate for and track the needs (including training needs) of the HASTUS user community and its ever-evolving membership. Provide strategic leadership in identifying and prioritizing the evolution of the HASTUS suite of products.
• Lead TriMet in major upgrade projects with the support of an assigned project manager from TriMet's Data Engineering team. Position will also lead smaller scale activities such as software upgrade.

Position Requirements

A minimum of a bachelor's degree in required, with a bachelor's degree in Project Management, Planning, IT systems, or other related field being preferred.

Four (4) years of total credited experience.

Two (2) years of experience with transit business practices, which may include bus service planning, scheduling, operations, support systems, and / or service delivery are required.

Two (2) years of demonstrated experience in using HASTUS or comparable transit system software are preferred.

Or any equivalent combination of experience and training.

The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".

Selection Criteria

Type of Position / Grade / FLSA

Grade 15, Exempt, Non-Union, Full-Time.

Salary Range

Minimum : $93,779.00

Maximum : $140,669.00

Salary offers will be determined by a candidate's education, training and relevant experience. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet's salary administration process will ultimately determine the final salary offered.

Selection Process

Candidates will be selected based at a minimum on the result of :

1. Application Review (please include : Cover Letter and Resume)

2. Panel Interviews

3. Reference Check

Supplemental Information

Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and / or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.

Internal applicants : Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.

If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.

If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.

TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.

ADA Statement

As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.

If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation.

Regular Full-Time or Limited Term Full-Time

Non-Union Employee Benefits

A regular full-time, non-union employee is an employee who works a minimum of 30 hours per week. A limited term, full-time employee must be hired for six or more months, have a predetermined ending date, and work a minimum of 30 hours per week.

Medical Plan Options

All medical plans include prescription drug and vision coverage.

Dental Plan Options

Coverage Effective Date - Medical and dental insurance is effective first of the month following date of hire.

Waive Medical and Dental Coverage - TriMet non-union, exempt employees who waive their medical and dental coverage through TriMet and provide proof of coverage outside of TriMet, will receive $250 per month as taxable income.

Medical and Dental Rates - Non-union employees working 30+ hours / week pay 6% of the total monthly premium for medical and dental. Non-union employees working 20-29 hours / week pay 25% of the total monthly premium.

Medical and Dental Rates - Non-union employees working 30+ hours / week pay 6% of the total monthly premium for medical and dental. The rates below reflect the employee's portion of the monthly premium.

Rates effective January 1, 2025

Regence Non-Union 80 / 20 PPO

Employee : $ 45.54

Employee & Spouse : $ 109.78

Employee & Child(ren) : $ 91.48

Employee & Family : $ 146.36

Regence Non-Union HSA

Employee : $ 45.54

Employee & Spouse : $ 95.62

Employee & Child(ren) : $ 79.68

Employee & Family : $ 127.50

Non-Union HSA Employer Monthly Contribution

Employee : $ 62.50

Employee & Spouse : $125.00

Employee & Child(ren) : $125.00

Employee & Family : $125.00

Kaiser Permanente EPO

Employee : $ 48.76

Employee & Spouse : $ 97.54

Employee & Child(ren) : $ 87.78

Employee & Family : $ 146.30

Delta Dental of Oregon

Employee : $ 4.26

Employee & Spouse : $ 8.04

Employee & Child(ren) : $ 8.10

Employee & Family : $ 12.16

Kaiser Dental

Employee : $ 3.94

Employee & Spouse : $ 7.44

Employee & Child(ren) : $ 7.48

Employee & Family : $ 11.22

Employee Assistance Program (EAP)

TriMet employees have access to the EAP through Canopy. The EAP is a free, confidential resource available to help employees (and their household members) with life's everyday issues. It also provides many other services including, but not limited to : counseling sessions, webinars, financial coaching, home ownership program, and online access to a wealth of information and resources.

Wellness Program

TriMet supports health and wellness through our Wellness Matters Program. Annual wellness offerings include Flu and COVID shot clinics. Omada Healthy Lifestyle Support Program focused on the prevention and management of diabetes and hypertension. Sword, a digital physical therapy program to treat back, joint, and muscle pain from the comfort of your home for employees and dependents who are enrolled in a TriMet medical plan.

Flexible Spending Accounts

Childcare Reimbursement Account

Long-Term Disability Insurance

Available to eligible, non-union employees working at least 20 hours / week, 90-day waiting period, pays 60% of the employee's salary to a maximum of $10,000 / month.

Life and Accidental Death & Dismemberment (AD&D) Insurance

Basic Life and Accidental Death & Dismemberment (AD&D) Insurance - TriMet provides Basic Life and AD&D Insurance to assist employees and their families in the event of death or dismemberment.

Benefit Amount : 1x annual earnings, $150,000 max

Voluntary Life and AD&D Insurance - Employees may purchase additional life and AD&D insurance for themselves, spouse / domestic partner, and their child(ren). Employees pay the full cost for this insurance and must elect coverage for themselves in order to elect coverage for their dependents.

Employees may purchase one or more of the following voluntary coverages :

Voluntary Life and AD&D Insurance - Employees may purchase additional life and AD&D insurance for themselves, spouse / domestic partner, and their child(ren). Employees pay the full cost for this insurance and must elect coverage for themselves in order to elect coverage for their dependents.

Hospital Indemnity insurance helps keep your finances on track when you are in the hospital. It pays you or a covered family member directly and you can use it to help cover costs such as copays, deductibles and living expenses.

Critical Illness insurance can help with costs from a serious illness that your medical insurance does not cover. It pays you or a covered family member a lump sum to use toward expenses like deductibles, groceries or childcare during recovery.

Accident insurance can help with costs that medical insurance does not cover if you are hurt in an accident. It pays you or a covered family member directly and you can use it toward your deductible, copay or daily expenses during recovery.

Pension

Defined Contribution Plan 401(a)

TriMet provides a defined contribution pension plan to non-union employees. TriMet matches the equivalent of 10 percent of a non-union employee's base pay into an investment account each pay period. The employee also has the option of contributing up to 15 percent of his / her base pay pre-tax to the account each pay period. The employee directs the investment of the employee's individual account. The employee is vested in the account after three years of service.

Deferred Compensation Plan 457

A Deferred Compensation Plan Section 457 (a plan for public employees) allows the employee to build retirement savings with pre-tax dollars to supplement pension, Social Security and private investment.

S ic k Leave

Employees receive 12 sick days of leave for a total of 96 hours (8 hours x 12 days) each January 1. Unused sick leave can be carried over to a maximum of 1,700 hours (212.5 days). Employees hired mid-year receive a prorated amount of sick leave for the first year hired. Upon separation, 60% of accrued sick leave is deposited into your 401(a) account up to a maximum of 1,700 hours.

Holidays

Non-Union employees have one day off with pay on each of the following holidays : New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, the day following Thanksgiving, and Christmas.

Personal Days

Each regular non-union employee is allotted six (6) personal days with pay to be used within the calendar year. Employees hired mid-year receive a prorated amount of personal day for the first year hired.

Va c a tions

Employees accrue vacation eligibility for each continuous full year of service effective on the date of hire anniversary. For employee hired on or after November 15, 2012, the following schedule will apply :

Years of Service Weeks of Vacation

Upon employment

After 3 years 4 weeks

After 8 years 5 weeks

F r e e Transit Pass

All active employees, their spouses / domestic partners, and eligible

Employee Learning and Development

TriMet provides a range of classes, including instructor-led classes (ILT), virtual instructor-led (VILT) classes, and eLearnings for all employees, including online learning with 1000s of available modules. Instructors include external facilitators who are leaders in their field and internal subject matter experts. In addition to classes, Our Learning Program provides support services and leadership development offerings. Classes are free for employees!

Tuition Reimbursement

TriMet encourages employees to further their knowledge, skills, and job effectiveness through higher education in degree programs or through individual coursework from an educational institution reasonably related to the District's business and / or the employee's job. TriMet will reimburse 90 percent of tuition, books, and fees required for eligible coursework, up to a maximum of $5,250 each year, following satisfactory completion of coursework. Reimbursement is subject to TriMet's available funding of the program.

Employee Recognition

TriMet's goal is to provide a culture of appreciation, one where recognizing employees' contributions are routinely acknowledged, both formally and informally. Our programs and appreciation align with agency performance goals and celebrate milestones and successes. We offer social media-style communication tools to celebrate employee milestones, numerous events during the course of the year, and special appreciation for all of our front-line workforce!

F r equen t Flyer Mileage

Frequent flyer miles (miles flown on business or resulting from a business expense) may be applied to personal frequent flyer miles.

T EI Membership

TriMet's corporate fitness center (TEI) is available to employees, and their spouse or eligible domestic partner, at five locations. Membership dues are only $13.00 per month for TriMet employees and an additional $6.00 per month for a spouse or eligible domestic partner.

NOTICE : The information contained in this document is intended solely to provide general information regarding the benefits offered by TriMet. This information is subject to change at any time.

Revised : 11 / 12 / 2024