Talent.com
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1046)
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1046)Target • Germantown, MD, US
On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1046)

On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1046)

Target • Germantown, MD, US
30+ days ago
Job type
  • Full-time
Job description

On-Demand Team Member (TM)

The starting hourly rate is $18.50 USD per hour. The pay range is $18.50 USD - $27.75 USD per hour.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.

As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.

Reliable and prompt attendance is necessary when you choose to pick up a shift. Your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours) is also asked for. Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.

Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of :

  • Communicating and interacting with guests to build an inclusive guest experience
  • Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
  • Adapting to different guest interactions and situations
  • Promoting and engaging around various benefits, offerings, and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities :

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
  • Create a welcoming experience by greeting guests as you are completing your daily tasks.
  • When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
  • Thank guests and let them know we're happy they chose to shop at Target.
  • Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices.
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
  • Make the guest aware of current and upcoming brand launches, store activities, and events.
  • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate, and use them.
  • Understand and show guests how to use Wallet and the other features and offerings within the Target App.
  • Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Targets policies and procedures.
  • Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures.
  • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
  • Maintain a clean, clutter-free work area (including gathering abandoned items, baskets, and hangers).
  • Stock supplies during store open hours while being available for the guest.
  • Demonstrate a culture of ethical conduct, safety, and compliance.
  • Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • Support Cash Office processes as needed, including management of cash systems.
  • All other duties based on business needs.
  • This may be the right job for you if :

  • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
  • You thrive in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
  • You are open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times).
  • The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go :

  • Communicating effectively, including using positive language and attentive to guests needs.
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and other team members.
  • Attention to detail while multitasking.
  • Willing to educate guests and engage around products and services.
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
  • Work both independently and with a team.
  • We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :

  • Accurately handle cash register operations, cash transactions, and support cash office operations as needed.
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
  • Flexibility when picking up shifts (e.g., nights, weekends, and holidays) to help meet store needs.
  • Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated.
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
  • Find competitive benefits from financial and education to well-being and beyond at corporate.target.com / careers / benefits .

    Create a job alert for this search

    Guest Advocate • Germantown, MD, US

    Related jobs
    Focus Group Participant

    Focus Group Participant

    Reel Edge • Fairfield, PA, US
    Full-time +1
    We are a gambling technology company looking for individuals to join our focus group on an.You will earn $800 to $1,200 for about 20 hours of participation, with opportunities for continued.This is...Show more
    Last updated: 19 days ago • Promoted
    SALES ASSOCIATE in GERMANTOWN, MD S18669

    SALES ASSOCIATE in GERMANTOWN, MD S18669

    Dollar General • Germantown, MD, US
    Full-time
    Dollar General Job Opportunity.Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees. Whether you are looking to launch a new career in...Show more
    Last updated: 30+ days ago • Promoted
    GreenDrop Customer Service Attendant

    GreenDrop Customer Service Attendant

    Savers / Value Village • Germantown, MD, US
    Full-time +1
    Job Title : GreenDrop Attendant .Pay Range : Our starting pay ranges from $18.Geographic & job eligibility rules may apply. Comprehensive coverage (medical / dental / vision) at a reasonable cost.Speciali...Show more
    Last updated: 30+ days ago
    On-Site General Manager

    On-Site General Manager

    FirstService Residential • Gettysburg, PA, US
    Full-time
    As a Community Manager, you will provide strong leadership and management direction on behalf of Board of Directors and FirstService Residential. This position will oversee the entire operation and ...Show more
    Last updated: 30+ days ago
    To Go Pro

    To Go Pro

    Our Team • Gettysburg, PA, US
    Full-time
    Quick Apply
    A TGI Fridays To Go Pro / Specialist presents a positive first impression of TGI Fridays friendliness, excellent service, and high standards. The To Go Pro also greets guests upon arrival, ensures the...Show more
    Last updated: 30+ days ago
    Donation Attendant Full Time

    Donation Attendant Full Time

    Goodwill of Central and Northern Arizona • Frederick, MD, US
    Full-time
    Patrick Street Store (Frederick, MD).Position Description : Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Nort...Show more
    Last updated: 29 days ago • Promoted
    Sales Associate 24H150

    Sales Associate 24H150

    Carter's • Frederick, Maryland, USA
    Part-time
    If you are aCURRENTCarters employee.Search Browse Jobs in Workday to apply internally.As a Sales Associate you will be the first face of the brand for growing families. Youll congratulate new parent...Show more
    Last updated: 24 days ago • Promoted
    TJ Maxx Careers in Germantown, MD

    TJ Maxx Careers in Germantown, MD

    TJ Maxx • Germantown, MD, USA
    Full-time
    TJ Maxx is hiring retail associates, coordinators, and key holders.Competitive wages with employee discounts and flexible scheduling. Off-price retail environment with constantly changing designer a...Show more
    Last updated: 24 days ago • Promoted
    GreenDrop Customer Service Attendant

    GreenDrop Customer Service Attendant

    Savers Value Village • Germantown, MD, US
    Full-time +1
    Pay Range : Our starting pay ranges from $18.Geographic and job eligibility rules may apply.Comprehensive coverage (medical / dental / vision) at a reasonable cost. Specialized health programs Improve w...Show more
    Last updated: 30+ days ago • Promoted
    Sales Department Opportunities

    Sales Department Opportunities

    Lithia • Sterling, VA, US
    Full-time
    Sales Department Opportunities include : .We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these g...Show more
    Last updated: 30+ days ago • Promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDash • New Market, MD, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Pizza Hut • Taneytown, MD, US
    Full-time
    That’s why people come to Pizza Hut.It’s the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you’re an experienced restaurant or ret...Show more
    Last updated: 30+ days ago
    Five Below Careers in Germantown, MD

    Five Below Careers in Germantown, MD

    Five below • Germantown, MD, USA
    Full-time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...Show more
    Last updated: 24 days ago • Promoted
    RN - General

    RN - General

    Genesis - Mid-America & SE Region - Gettysburg Center • Gettysburg, PA, United States
    Full-time
    Genesis - Mid-America & SE Region - Gettysburg Center.All shown pay is an estimate based on pay package configuration, please apply now to learn more.Show more
    Last updated: 1 hour ago • Promoted • New!