Ascender Support Specialist (Student Services)

Job Title : Ascender Support Specialist (Student Services)

FLSA Status : Exempt

Pay Grade : 100

Work Days : 226

Reports To : Coordinator of Student and Business Services

Primary Purpose

Provide direct support to the Region 11 client local education agencies (LEAs) in all areas of student administrative services provided.

Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education / Certification

• Associate degree or equivalent

Special Knowledge / Skills

TeacherPortal

ParentPortal

StudentPortal

Experience

Essential Duties and Responsibilities

Supervisory Duties

None

Equipment / Specialized Software Used

Computers, projection devices, control panels in meeting rooms, printers, productivity software, software specific to the job assignment, network resources, internet resources, and other hardware and software necessary to perform the functions of the job effectively and efficiently including; MS SQL, MSDE, ASCENDER, MS Office Suite.

Working Conditions (Mental Demands / Physical Demands / Environmental Factors)

Mental : Public relations and people skills are always required, work with frequent interruptions, and maintain professional composure and confidentiality under stress.

Physical : Occasional prolonged and irregular hours, ability to move tables and chairs and load / unload boxes and materials. Prolonged use of a computer. Frequent region and state-wide travel.

Environmental : Open cubicles / workstations

Evaluation

Annual performance evaluation will be performed in accordance with the adopted policies of the Education Service Center Region 11. Employment in this position is contingent upon performance, need, and funding.

Benefits at ESC Region 11