Talent.com
Account Support Representative
Account Support RepresentativeStaffmark Group • Strykersville, NY, United States
Account Support Representative

Account Support Representative

Staffmark Group • Strykersville, NY, United States
19 hours ago
Job type
  • Full-time
Job description

Now Hiring : Account Support Representative - In-Office | East Aurora, NY

Join a high-performing team supporting one of the nation's largest federal contracts. We're looking for an Account Support Representative who excels at communication, problem-solving, and helping customers find successful resolutions. This is a direct-hire, in-office positio n - c andidates must live within commuting distance of East Aurora, NY to be considered.

Pay & Bonus Potential

  • $17.20-$17.75 per hour
  • Average $3,000 / month in commission potential

Schedule

Training (On-site) :

  • Monday-Thursday : 8 : 00 AM-5 : 00 PM
  • Friday : 8 : 00 AM-4 : 30 PM
  • Post-Training (On-site, flexible within business hours) :

  • Monday-Thursday : 8 : 00 AM-9 : 00 PM
  • Friday : 8 : 00 AM-7 : 00 PM
  • Must work two evenings until 9 : 00 PM weekly
  • Choose your 8-hour shift within these ranges
  • What You'll Do

  • Manage inbound and outbound calls to support customers and resolve account matters
  • Perform skip tracing to verify contact details and employment information
  • Negotiate payment solutions and set up repayment plans
  • Review accounts, schedule follow-up calls, and maintain accurate documentation
  • Follow scripts, compliance guidelines, and federal / state regulations
  • Partner with supervisors and team members to ensure excellent customer experiences
  • What We Offer

    You'll enjoy a stable, supportive environment with comprehensive benefits : health, dental, and vision insurance, paid time off, paid holidays, paid training, 401(k) with match, life and disability coverage, referral bonuses, EAP access, and a flexible post-training schedule.

    What You Bring

  • High school diploma or GED
  • At least 1 year of customer service or collections experience
  • Strong verbal communication and problem-solving skills
  • Proficiency in Microsoft Office and general computer use
  • Ability to stay organized and work with accuracy
  • Bilingual abilities are a plus
  • Ready to grow your career with a stable employer and a top-tier federal contract?

    Click Apply Now to join this in-office team in East Aurora, NY!

    The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Staffmark

    Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

    All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

    To read our Privacy Notice for Candidates and Employees / Contractors, please refer to our Privacy Notice for Candidates and Employees / Contractors .

    By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and / or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark

    Create a job alert for this search

    Account Representative • Strykersville, NY, United States

    Related jobs
    Outside Sales Account Manager - Fluid Power Service & Repair

    Outside Sales Account Manager - Fluid Power Service & Repair

    SunSource • Darien Center, NY, United States
    Full-time
    Callahan Weber Hydraulics, a SunSource company, designs and installs start-up hydraulic systems of any size to match your requirements. Our fluid power specialists have many years of experience and ...Show more
    Last updated: 11 days ago • Promoted
    SENIOR ACCOUNT CLERK-TYPIST OR ACCOUNT CLERK TYPIST (NY HELPS)- CONFIDENTIAL

    SENIOR ACCOUNT CLERK-TYPIST OR ACCOUNT CLERK TYPIST (NY HELPS)- CONFIDENTIAL

    Erie 2-Chautauqua-Cattaraugus BOCES • Alden, NY, United States
    Full-time +1
    SENIOR ACCOUNT CLERK-TYPIST OR ACCOUNT CLERK TYPIST (NY HELPS)- CONFIDENTIAL.Classified - Position - Senior Account Clerk competitive. SENIOR ACCOUNT CLERK-TYPIST OR ACCOUNT CLERK TYPIST (NY HELPS) ...Show more
    Last updated: 1 day ago • Promoted
    Customer Service

    Customer Service

    Lowes • Dale, NY, United States
    Full-time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show more
    Last updated: 14 days ago • Promoted
    Delivery Driver - Flexible Onboarding

    Delivery Driver - Flexible Onboarding

    DoorDash • Arcade, NY, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 26 days ago • Promoted
    Work From Home

    Work From Home

    Amazon • Chaffee, NY
    Remote
    Full-time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show more
    Last updated: 25 days ago • Promoted
    Access Associate

    Access Associate

    St. Lawrence Health System • Batavia, NY, US
    Full-time
    Job Title : Access Associate Department : Admitting Location : United Memorial Medical Center (UMMC-Batavia) Hours Per Week : 37. Full Time Schedule : Days 7am to 3pm an Every Other Weekend Sign-On Bonus...Show more
    Last updated: 30+ days ago • Promoted
    Regional Work Tool Sales Representative

    Regional Work Tool Sales Representative

    Milton CAT • Batavia, NY, United States
    Full-time
    Regional Work Tool Sales Representative.Milton CAT, the exclusive dealer of Caterpillar equipment in the Northeast, is looking for a Work Tools Division Asset Manager to join our rapidly growing te...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home

    Work From Home

    Remote Jobs • Arcade, NY
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more
    Last updated: 25 days ago • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDash • Arcade, NY, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 26 days ago • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Arcade, NY, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 26 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Ashley | The Wellsville Group • Batavia, New York, United States, 14020
    Full-time
    We’re seeking a passionate and empathetic Customer Service Representative to join our Corporate Customer Service Center in Batavia, NY. In this role, you’ll be the heart of our customer experience, ...Show more
    Last updated: 30+ days ago
    Teller Float

    Teller Float

    M&T Bank • Arcade, NY, United States
    Full-time
    As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.Processes a variety...Show more
    Last updated: 7 days ago • Promoted
    Customer Service - Greek speaking - 100% remote in Greece

    Customer Service - Greek speaking - 100% remote in Greece

    Halvia Talent • Corfu
    Remote
    Full-time
    Quick Apply
    Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.Are you passionate about helping people? This is your chance to work in a dynamic and digital-first envi...Show more
    Last updated: 30+ days ago
    Account Support Representative

    Account Support Representative

    Staffmark Group • Strykersville, NY, United States
    Full-time
    Now Hiring : Account Support Representative - In-Office | East Aurora, NY.Join a high-performing team supporting one of the nation's largest federal contracts. Account Support Representative.Average ...Show more
    Last updated: 9 days ago • Promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDash • Arcade, NY, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 26 days ago • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDash • Arcade, NY, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 26 days ago • Promoted
    Inside Sales Representative

    Inside Sales Representative

    Milton CAT • Batavia, NY, United States
    Full-time
    Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers wi...Show more
    Last updated: 30+ days ago • Promoted
    LEAD SALES ASSOCIATE-PT in ARCADE, NY S22357

    LEAD SALES ASSOCIATE-PT in ARCADE, NY S22357

    Dollar General • Arcade, NY, US
    Full-time
    Dollar General Cashier / Stocker.Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time.Function as a cashier and / or stocker a...Show more
    Last updated: 30+ days ago • Promoted