Infrastructure Leader - Global Hosting ServicesOwens Corning • Toledo, OH, United States

Infrastructure Leader - Global Hosting Services

Owens Corning • Toledo, OH, United States

30+ days ago

Job type

Full-time

Job description

Infrastructure Leader - Global Hosting Services

Location(s) :

Toledo, OH, US, 43659-0001

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Function :

Information Technology

Audience :

Experienced Professional

Work Arrangement : On Site

Requisition ID : 67254

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PURPOSE OF THE JOB

Owens Corning's Global Information Services (GIS) provides a technology platform that supports the company's growing global business needs. In this organization, this role is responsible for the strategic direction, engineering oversight, operations, and lifecycle management of distributed and enterprise hosting platforms across the organization. This includes Wintel server environments, compute, and storage hardware, enterprise operating systems (AIX, Linux, UX), and database hosting technologies.

The GIO Leader - Global Hosting Services ensures these platforms are reliable, secure, and aligned with business needs. As a team leader, this position manages a group of technical professionals and collaborates closely with adjacent teams, including cloud hosting, to ensure seamless integration and service delivery. Maintaining a close relationship and management of our existing or future pool of suppliers and key partners is key to enable speed and scalability. With a lean and agile mindset, the leader has access to expertise and execution capabilities through a set of Platform Lead(s) and Program Lead(s), either in a matrix environment or as direct report.

Reports to : Director, GIO - Technical Product Development & Business Growth

Span of Control : Direct reports will include engineers from the Global Hosting Team

JOB RESPONSIBILITIES

Knowing Our Businesses and their Strategies

Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally

Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives

Understand how IT infrastructure and services are directly aligned with the company's strategic objectives by regularly engaging with vendors and key business stakeholders focused on distributed and cloud technologies and solutions

Translate business strategy into hosting infrastructure priorities that drive measurable value across global operations

Act as a strategic advisor to business units and the Digital Manufacturing organization, identifying opportunities where hosting capabilities can enable innovation, agility, and competitive advantage

Monitor industry trends and competitive benchmarks to inform hosting strategy and maintain a forward-looking infrastructure posture

Facilitate alignment between global and regional infrastructure strategies to ensure consistency and adaptability across geographies

Developing and Exec uting Strategy

Strategy & Platform Ownership

Continuously learn new capabilities and adjacent solutions in the global market, understand trends, and customer adoption criteria while building broad hybrid hosting services expertise within the organization

Define and maintain the enterprise hosting strategy, encompassing platform selection, lifecycle planning, and technology evolution in partnership with the Technical Transformation Team

Oversee the definition, delivery, support, and retirement of hosting platforms including Wintel, AIX, Linux, UX, and enterprise database environments

Ensure hosting platforms meet performance, availability, and security standards while aligning with enterprise architecture and business objectives

Drive global hosting infrastructure growth by identifying opportunities to scale services efficiently and securely, and translating those opportunities into actionable initiatives

Align hosting investments with enterprise financial goals, ensuring cost-effective delivery and long-term sustainability

Develop and communicate multi-year roadmaps that align hosting capabilities with enterprise growth, sustainability, and modernization goals

Consult while bringing guidance and direction across the enterprise to align programs and efforts that create standardization, simplification, and value for the company

Engineering Leadership

Lead a team of technical resources responsible for the health, scalability, and modernization of hosting platforms

Drive continuous improvement initiatives across infrastructure, middleware, and database hosting environments

Collaborate with enterprise technical architects and cloud teams to ensure cohesive hybrid hosting strategies

Partner with the Enterprise Services Team to ensure a consistent approach to orchestration, monitoring, and automation

Governance & Lifecycle Management

Establish and enforce standards, policies, and best practices for enterprise hosting platforms

Ensure the success of platform lifecycle activities including patching, upgrades, capacity planning, and decommissioning through direct leadership and partnerships within the organization

Partner closely with Global Infrastructure Service and Operations team to ensure high availability and reliability of the environment and support systems

Maintain compliance with regulatory, security, and operational requirements across regions, systems, and applications

Champion proactive risk management and operational resilience through robust governance and lifecycle planning

Leverage data and analytics to inform hosting decisions and continuously improve service delivery

Collaboration & Stakeholder Engagement

Partner with application, infrastructure, and security teams to ensure hosting platforms support business-critical workloads

Serve as a key liaison with the cloud hosting team to ensure alignment and integration across hosting domains

Build relationships with key suppliers to understand technology direction while driving best in class solutions that leverage automation, AI, and contemporary capabilities for the business

Engage with vendors and industry partners to evaluate emerging technologies and influence platform direction

Build and sustain strategic vendor and partner relationships that enhance service quality, innovation, and cost-effectiveness

Actively engage across IT and business functions to ensure hosting strategies are integrated into enterprise-wide initiatives

Lead and Influencing in the Function

Drive continuous improvement initiatives within the department and cross-functionally; encourage others to identify areas of waste (process, time, etc.); ideate and execute action plans to create productivity

Collaborate with cross-functional teams such as HR, legal, and GIS on identity security solutions and automation and mobile capabilities.

Create an inclusive environment where the team looks at you as a highly regarded leader and mentor

Lead and Develop Talent

Foster a high-performing, well-connected global team culture that emphasizes collaboration, accountability, curiosity, and innovation

Develop and execute a talent strategy that includes upskilling, mentoring, acquisition, and succession planning to ensure long-term team resilience and leadership continuity

Promote diversity of thought and experience within the team to drive innovation and adaptability

Create an environment where talent is developed through effective performance management and evaluation

Capture the value of continuous learning and ongoing development opportunities

Effectively build a high talent team using the appropriate mix of external resources, internal and external recruitment to satisfy near-term performance, longer-term succession needs, and to ensure the organization has the necessary outstanding talent

Ensure direct reports have meaningful development objectives and robust development plans

Be engaged in personal development and stay updated on the latest information security trends and best practices.

JOB REQUIREMENTS

MINIMUM QUALIFICATION

Bachelor's degree in computer science, Information technology, or related field

10+ years of experience in enterprise infrastructure or hosting roles, with at least 3 years in a leadership capacity

Deep knowledge of enterprise hosting platforms including Wintel, AIX, Linux, and UX

In lieu of the minimum requirements listed, we are open to considering candidates who demonstrate exceptional leadership abilities to effectively lead, guide, and support a team of technical experts and practitioners.

EXPERIENCE

Strong understanding of compute and storage hardware, virtualization technologies (e.g., VMware), and enterprise database hosting

Familiarity with middleware platforms and job scheduling tools (e.g., Redwood)

Knowledge and working experience with IT Service Management platforms and capabilities (ServiceNow)

KNOWLEDGE, SKILLS & ABILITIES

Ability to communicate complex technical services and support information clearly and confidently across all levels of the organization, ensuring alignment with broader organizational strategies and goals

Ability to recognize areas for improvement while building a path for progress by developing strong functional and business partnerships and alignment for change

Solid track record of influencing leaders and leading organizations in goal setting and execution; demonstrated ability to lead change and manage resources globally

Strong track record in influencing cross-functional teams, coordinating complex projects / programs, and delivering outstanding results in a global, culturally diverse team environment

Proven ability to solve short-term needs and balance that delivery with long-term strategies

Knowledge of infrastructure technology including hardware and software along with IT operations; or ability to quickly learn

Well-versed with IT policies and procedures, methodologies, technology standards, protocols, roadmaps, services, and operations

Demonstrated abilities to set global third-party sourcing strategies, manage the execution of projects through third parties and deliver strong effective relationships

Proven ability to build strong relationships and inspire trust with multiple stakeholders to get results

Demonstrate the ability to be a self-starter with a sense of curiosity and desire to continuously learn and grow

Ability to collaborate and demonstrate a team-oriented partnership with a focus on delivering results

Ability to travel domestically or internationally as required (10-20%)

About Owens Corning

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com.

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.

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Global Infrastructure • Toledo, OH, United States

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