Director of IT

WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.

Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success.

Director of IT

The Director of IT will lead the internal IT function and own our Microsoft tenant end-to-end, working closely with business leaders to develop, implement, and optimize secure, scalable technology across corporate, onsite property management, call center, and construction teams. The individual will be responsible for managing IT support, continuing to build out a Tier 1 helpdesk, and adapting systems and workflows to keep pace with the organization's growth. This role will enhance cybersecurity practices, govern vendor relationships and costs, transition hardware / software inventory to ServiceNow, and align identity lifecycle to Entra ID integrated with UKG, so we can see each employee's equipment and software during onboarding and ensure proper recovery and license removal during offboarding.

We run a tight group, and this leader must be strategic and hands-on, ready to jump in with tickets, equipment provisioning (including Intune / Autopilot and Dell factory provisioning), and incident response. The Director will also guide a new Network Engineer / Cybersecurity team member on best practices.

Key Responsibilities

IT Infrastructure Management :

• Analyze and optimize IT infrastructure and systems performance to align with the fast-paced needs of the business.
• Develop scalable endpoint and network standards and Intune / Autopilot provisioning patterns (with Dell OEM / factory support) that enable direct-to-user deployment and consistent security baselines.
• Coordinate regular maintenance, patching, and lifecycle refresh to ensure availability and minimal downtime across corporate and property sites.

Cybersecurity Strategy and Risk Management :

Business Continuity Planning :

Helpdesk and Team Development :

Vendor and Contract Management :

Budgeting and Resource Allocation :

Strategic Planning and IT Capacity Management :

IT & Cybersecurity Auditing :

Microsoft 365 Administration and Support :

Microsoft Tenant Ownership & Identity Lifecycle :

Implement joiner-mover-leaver automation with Entra ID Lifecycle Workflows integrated with UKG to :

ServiceNow Platform : CRM ITSM & ITAM Transition :

Hardware Provisioning & Field Deployment :

IT Asset Management (Hardware & Software) :

Real Estate and Multifamily Experience (Preferred) :

Qualifications

Preferred Experience :

Physical Requirements

Work Environment :

Required Licenses or Certifications :

NOTE : This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.