Director of Engineering Operations

Director Of Engineering Operations

Ethos is on a mission to bridge the human readiness gap by transforming how training is developed, consumed, and aligned with strategic business outcomes. As a well-funded Series A startup ($40M+ raised), we are a trusted partner to over 150 enterprise customers across sectors including the U.S. military, life sciences, manufacturing, supply chain, and professional sports. We are expanding our engineering team to evolve a best-in-class platform that makes learning smarter, faster, and more optimized.

About The Role

You'll play a critical role in optimizing the efficiency and effectiveness of our engineering organization. Reporting directly to the CTO, you will lead engineering operations, facilitate cross-functional collaboration, and ensure smooth execution of engineering initiatives in a high-growth startup environment. This is an opportunity to bring order and excellence to complex engineering processes, accelerate velocity and quality, and enable our engineers to do their best work.

What You'll Do

• Agile & Delivery Leadership : Run scrums, standups, retrospectives, and sprint planning in coordination with Product. Drive predictability, accountability, and throughput across teams.
• Program & Portfolio Management : Oversee planning and tracking of engineering initiatives, ensuring roadmap alignment, clear ownership, and on-time delivery.
• Process Optimization : Improve workflows, SDLC, and tooling to increase velocity, reduce cycle time, and raise quality.
• Release & Incident Operations : Own the release calendar, change management, and incident response (severity matrix, on-call, postmortems / PIRs).
• Metrics & Reporting : Define and track engineering KPIs (e.g., DORA, SPACE, defect escape rate, roadmap hit rate). Build and maintain operational dashboards.
• Cross-Functional Alignment : Act as the connective tissue between Engineering, Product, Security, Compliance, and customer-facing teams.
• Team Operations : Support recruiting, onboarding, team administration, and coordination across distributed teams.
• Risk & Compliance : Partner with Security to support SOC 2 / ISO 27001 audit readiness, evidence collection, and SDLC controls.
• Vendor & Budget Management : Evaluate, implement, and manage engineering tools and SaaS spend.

Measures Of Success (First 612 Months)

30 / 60 / 90 Day Plan

First 30 Days Learn & Assess

60 Days Optimize & Implement

90 Days Drive & Scale

Basic Qualifications

Preferred Qualifications

Compensation & Benefits

One Final Note

We're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every qualification, please applyyou may be just the right candidate. EEO & accommodations : Ethos is an Equal Opportunity Employer. We welcome applicants of all backgrounds and provide reasonable accommodations throughout the hiring process.