Implementation Engineer

Check out our Series B announcement here!

Who We Are

Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.

At Roboflow, were building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 500,000 developers, including those from half the Fortune 100, use Roboflows machine learning open source and hosted tools.

Our team is small relative to our impact, and we believe our user success is our success (not the inverse). A team member summarized : Roboflow is a company full of giant brains and tiny egos. We find software has a multiplier effect on all roles (not only product and engineering), so Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond.

Were supported by great customers and investors, having raised over 23 million from Google Ventures (GV), Craft Ventures, Y Combinator, Sam Altman, Lachy Groom, amongst other leading software investors.

Who You Are

Primarily, you like to make great things with passionate colleagues. You are someone that likes to own outcomes, not only inputs. Youre motivated by having responsibility and accountability. Youre eager to do the work, big and small.

Youre curious and learning about new technologies, perhaps an early tinkerer with AI products. You show more than you tell.

Youre motivated by the question, How can I improve this? and have a track record of doing so, even in ways adjacent to your role. Much of our current team is made up of former founders and thrive in the level of autonomy at Roboflow.

Many Roboflowers have used our tools before joining. One of the best ways to stand out amongst other applicants is to write about something you have built with Roboflow or contribute to one of our open source projects.

Were hiring Implementation Engineers to partner closely with our sales and solutions architect team to drive new customer wins. Youll have an immense impact on shaping the future of not only this role, but our company.

A large portion of the Roboflow sales process is technical, ensuring customers understand how to incorporate computer vision into their products. Building successful relationships with our customers many of whom are engineers as well as showcasing what the Roboflow product is capable of is a key component of the role, so you will leverage both your engineering background and user-facing mindset to be successful.

What Youll Do

Because our customers use computer vision in so many different industries (accelerating cancer research, improving manufacturing processes, enabling automated checkout, and so much more), your workday will always include an engaging variety of challenges. Youll be an integral part of making our customers successful, being responsible for the project management, deployment, and adoption of Roboflows computer vision solutions within their products.

This is a hands-on, technical role where you will work closely not only with our customers, but also with our engineering teams and product managers to ensure the successful deployment of our solutions. You will need to combine your expertise in computer vision, machine learning, and Python programming to design, implement, and optimize solutions that solve our customers biggest pain points.

If you think, Im an engineer that loves sharing my work with others, youd be in great company in this role.

Role and Responsibilities

• Support and manage the project delivery of customized solutions to our customers
• Provide post-deployment support, including troubleshooting, debugging, and educating customers
• Collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey
• Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
• Work with sales and product to develop implementation strategies and build roadmaps for our customers
• Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision
• Test and validate new product features with customer value creation in mind
• Contribute to a repository of reusable artifacts that can be used by customers to accelerate their Roboflow journey
• Work with the wider Roboflow team to improve processes, documentation and the overall customer experience
• Assist our product team with customer onboarding, support, adoption and engineering efforts

The Skillset You'll Bring

Who You'll Be Working With

Our team of ~60 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.

As an early Implementation Engineer hire, youll be partnering directly with our co-founder / CEO and Sales leadership to not only do great work in the role, but shape how this function works for the future of Roboflow.

Where You'll Work

Roboflow is distributed across the US and Europe. We currently have Hubs in New York City, San Francisco and So Paulo (with plans to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000 / yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!

When You'll Work

Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings youll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.

What You'll Receive

To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.

The target OTE for this role is $150,000-$200,000.

In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights :

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Not sure if this is you?

We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but youre not sure if you qualify, look into our Former Founders role. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn More About Us

We are building a diverse Satellite team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.

We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.

See our careers page for all open listings.

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