988 Lifeline Counselors - In-person or Remote

Are you ready to work for an employer that truly values your contributions and well-being?

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We're Hiring!

We are seeking full-time 988 Lifeline Counselors to join our team. This position is responsible for providing high quality, comprehensive crisis counseling services over the phone for consumers who reach out experiencing thoughts of suicide in addition to support and assistance services for Wisconsin residents experiencing emotional distress.

This position is available in-person and remote , with current shift openings for afternoons, evenings, and overnights . Remote candidates must reside in the State of Wisconsin. In-person candidates work from our Brown County location. Team members work a 2-2-3 rotation, enjoying every other three-day weekend off! 988 Wisconsin Lifeline services are available 24 / 7, 365 days a year, including holidays. Candidates are expected to be available for regular shifts throughout the year. Enjoy a shift differential while working 2nd, 3rd and all Weekend shifts.

Key Responsibilities

• Serve as a liaison between the consumer and other service organizations in providing and receiving referrals.
• Provide 24-hour crisis intervention services by telephone.
• Assess consumer mental health status and coordinate emergency services.
• Provide in-depth professional evaluations and assessments.

Qualifications

Education :

Skills and Competencies :

Minimum Requirements to Work Remotely :

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