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Implementation Project Manager - Fast Growing Digital SaaS Company

Implementation Project Manager - Fast Growing Digital SaaS Company

Three Pillars RecruitingMontebello, NY, United States
1 day ago
Job type
  • Full-time
Job description

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Position : Implementation Project Manager

About the Role

As an Implementation Project Manager, you'll play a key role in delivering outstanding client experiences by leading new clients through the onboarding and implementation process. From the point of sale through successful adoption, you'll ensure a smooth, timely, and well-communicated transition to our payroll platform. This includes managing client relationships, gathering and analyzing payroll requirements, and delivering end-user training. You'll collaborate closely with cross-functional teams-especially Implementation Specialists-to ensure client needs are met with excellence.

Key Responsibilities

  • Act as the primary point of contact for new clients throughout the implementation process.
  • Understand clients' payroll needs and serve as their advocate throughout onboarding.
  • Partner with Implementation Specialists to ensure accurate system configuration based on client requirements.
  • Conduct thorough testing of payroll configurations and data to identify and resolve issues.
  • Deliver training to clients using the payroll software, including payroll processing, reporting, and employee data management.
  • Ensure timely communication and issue resolution to support a seamless client experience.

    • Requirements

  • Strong client advocacy and communication skills.
  • Excellent interpersonal skills with the ability to collaborate effectively across teams.
  • Proven ability to manage multiple projects, prioritize tasks, and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Experience with HCM or payroll systems is preferred.
  • Proficiency in Microsoft Excel.
  • Detail-oriented with a high degree of accuracy in data analysis.
  • Familiarity with payroll regulations and compliance standards is a plus.

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    Project Manager Implementation • Montebello, NY, United States

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