Assistant Loan Servicing Manager

Account Executive - Commercial

Dominion Financial Services (DFS) is a mortgage originator for single-family real estate, specializing in two main loan products : short-term bridge loans for fix-and-flip investors and long-term rental loans for landlords expanding their portfolios. DFS is thriving in the competitive mortgage landscape, showing consistent quarterly growth and a current origination volume of $70MM per month. We are looking for a driven and detail-oriented Account Executive - Commercial to join our team and help us expand our broker business with our DSCR and Bridge products.

Our Values :

Integrity

Accountable & Dependable

Team Centric

System & Process Oriented

Service Ethic

Organized Efficiency - Risk Management & Compliance

In This Role You Will :

• Oversee day to day loan servicing operations.
• Track and report employee performance
• Ensure incoming phone calls are answered
• Ensure customer tickets are processed in a timely manner
• Resolve tier-3 borrower issues
• Oversee loan extension & draw process
• Compile and generate extension fee quotes, payoff and default statements
• Ensure proof of insurance is tracked and force placed insurance is applied when needed
• Ensure mortgage payments are received and documented properly
• Ensure monthly statements are sent to borrowers in a timely manner

Requirements :

• 3+ years of mortgage servicing experience
• 2+ years of management experience
• Experience with departmental cross training
• Hard money lending experience is a plus
• Analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results and / or relationships
• Advanced verbal and written communication skills
• Technically savvy with the ability to pick up new systems quickly
• Strong organizational, planning, and time management skills
• Advanced critical thinking and problem-solving skills
• Advanced skills interpreting, applying, and explaining written and oral regulations, and instructions
• Applicants must be a self-starter

While At Dominion You Will Enjoy :

• Paid Garage parking
• Company outings & social events
• Virtual events
• The ability to join various committees to help grow company culture
• Employee discount programs
• Growth Potential
• Health, Vision, & Dental
• 401k (after 1 year anniversary)
• 7 Paid Holidays